Supports and promotes the mission and values of Covenant Health Ministry. Prepares patient for examination/visit. Obtains and thoroughly documents patient vital signs and reason for visit. Prepares patient chart for provider. Reviews current medications, allergies, treatments, height, weight, problem list and additional criteria as requested by provider. Reviews and documents patient history (immunization, screenings, etc.). Instructs patient in collection of samples and preparation for tests. Assists providers with patient examinations and procedures. Assists with the preparation of equipment/instruments Assists with patient education. Screens and documents patient calls determining the urgency of the problem; consults with provider regarding treatment and advises patient accordingly. Performs patient triage. Documents charts including returned phone calls, missed appointments or other clinical issues, with initials, date and time. Takes messages and assists providers with return phone calls. Calls in prescriptions per provider orders and protocols. Retrieves records and files/imports patient test results. Notifies patient of test results per provider direction thoroughly documenting patient outreach in a timely manner. Perform all required QCs (test and equipment) Preloads pertinent patient history in EMR. Performs tests as instructed (i.e., EKGs, lab, vision, hearing, PFT, non-stress). Administers allergy injections, medications, immunizations and other measured injectables per provider orders. Performs dressing applications and changes. Removes sutures. Performs venipuncture per provider orders. Prepares, cleans and stocks exam rooms. Schedules patient appointments and assists in scheduling patient tests. Prepares or performs pre-certifications and prior authorizations. Orders and maintains medical supplies. Orders and maintains vaccine inventory. Assists front office as needed. Completes general filing/scanning/importing Coordinates and completes paperwork/forms as directed related to referral, health/school/sports, immunizations, excused from/return to work/school, childcare and medication administration. Charts completion as required. Performs duties per scheduled hours arriving/leaving on time and completing assigned responsibilities. Demonstrates flexibility in assisting with support/coverage within the practice network. Other duties as consistent with this role. For Specialty Practices: Performs appointment scheduling, procedure and/or surgery scheduling related activities based on department including ambulatory clinics in both IMG and HOD.
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Job Type
Full-time
Career Level
Mid Level