About The Position

Utilizing a collaborative process, the care manager will assess, plan, implement, monitor, and evaluate the options and services required to meet an individual’s health needs, using communication and available resources to promote quality, cost-effective outcomes. The care manager helps identify appropriate providers and facilities throughout the continuum of services while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the patient and the reimbursement source. This care manager is dedicated to handle the increased volume and to support the overall care management process and the department.

Requirements

  • Licensed to practice professional nursing as a Registered Nurse in the Commonwealth of Massachusetts.
  • A minimum of 3-5 years recent clinical experience required.
  • 1-3 years of recent acute, Inpatient Care Management experience required.
  • Ability to understand confidentiality and the legal and ethical issues pertaining to patient health.
  • Understand medical terminology, how to obtain an accurate history.
  • Establish treatment goals.
  • Establish working relationships with referral sources.
  • Develop treatment plans.
  • Understand methods for assessing an individual's level of physical/mental impairment.
  • Understand the physical and psychological characteristics of illness.
  • Assist individuals with the development of short- and long-term health goals.
  • Understand the requirements for prior approval by payer.
  • Evaluate the quality of necessary medical services.
  • Acquire and analyze the cost of care.
  • Understand the various health care delivery systems and payer plan contracts.
  • Demonstrate cost savings.
  • Understand case management philosophy and principles.
  • Apply problem solving techniques to the care management process.
  • Document care management services.
  • Understand liability issues for care management activities.
  • Knowledgeable on how to access and evaluate the available resources to meet a client's needs.
  • Develop new resources.
  • Excellent interpersonal, verbal, and written communication and negotiation skills.
  • Strong analytical, data management and PC skills.
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement.
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources.
  • Strong organizational and time management skills, as evidenced by a capacity to prioritize multiple tasks and role components.
  • Ability to work independently and exercise sound judgment in interactions with physicians, payers, and patients and their families.
  • Must be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

Nice To Haves

  • Graduate of an accredited BS program in Nursing preferred.
  • Ability to obtain BSN within 4 years

Responsibilities

  • Assess, plan, implement, monitor, and evaluate health needs.
  • Identify appropriate providers and facilities.
  • Ensure timely and cost-effective use of available resources.
  • Support the overall care management process and the department.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pharmacy benefits
  • Flexible Spending Accounts
  • 403(b) savings matches
  • Earned time cash out
  • Paid time off
  • Career advancement opportunities
  • Resources to support employee and family wellbeing
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