Registered Nurse - Care Manager

Advocate Health•Concord, NC
•$38 - $57

About The Position

The Registered Nurse - Care Manager uses the RN process to focus the healthcare team on optimal outcomes, appropriate resource utilization, clinical expertise, and improvement strategies. The role coordinates care and services with patients, professionals, and community partners, supporting continuity of care and documenting plans across care settings. It includes assessing patients’ system-wide needs, matching those needs to appropriate care-related services, and establishing disease-management goals and expected outcomes. The position maintains accurate case records and documentation, applies knowledge of reimbursement criteria, and demonstrates leadership by evaluating nursing practice against professional standards and applicable rules and regulations.

Requirements

  • Bachelor of Science in Nursing (BSN) required.
  • Current RN license or temporary license as a Registered Nurse Petitioner in the applicable state, subject to the stated National License Compact requirements.
  • Two years of healthcare experience required.
  • Case management or discharge-planning experience in acute care, home care, long-term care, a physician office, or a managed care company.
  • Clinical competence in disease management and case management principles.
  • Excellent interpersonal communication and negotiation skills.
  • Problem-solving skills, strong organizational and time-management skills, and ability to work independently and as a member of the care team.
  • Demonstrated knowledge and proficiency with appropriate tools.
  • BLS certification required per policy guidelines.
  • Ability to meet the role’s physical requirements, including walking, standing, lifting at least 35 pounds to shoulder height, reaching, bending, and stooping; ability to travel or drive between locations; frequent English verbal and written communication; intact sight and hearing, finger dexterity, critical thinking, concentration, and responsiveness to assignment changes.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Use the RN process to direct healthcare-team activities toward optimal outcomes, resource utilization, clinical expertise, and improvement strategies.
  • Coordinate with patients, professionals, and the community to promote continuity of care and coordination of services, and document plans of care across multiple settings.
  • Conduct or participate in comprehensive all-system needs assessments for identified patients.
  • Match identified needs with appropriate care-related services and disease-management approaches, and establish appropriate clinical goals and expected outcomes.
  • Develop and maintain accurate case records for referred customers or patients.
  • Complete accurate documentation and use appropriate computer databases and documentation systems.
  • Maintain knowledge of reimbursement criteria and documentation requirements, including those for Medicaid, Medicare, and managed care.
  • Demonstrate nursing leadership and evaluate personal practice in relation to professional standards, guidelines, statutes, rules, and regulations.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay such as shift and on-call pay, based on position.
  • Incentive pay for select positions.
  • Opportunity for annual performance-based increases.
  • Career-development programs.
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