Registered Nurse Assistant Manager

IHMS USA • Hagerstown, MD

29d • Onsite

About The Position

This position is eligible for an additional sign-on bonus. The Assistant Nurse Manager supports the Nurse Manager in overseeing nursing services and daily clinical operations to help ensure patients receive timely, culturally competent, trauma-informed, on-site health care that meets contract requirements, applicable detention standards, community standards of care, and state licensure requirements. The role supports nursing supervision, patient screening and follow-up, sick call processes, emergency response readiness, continuity of care during transfer or release, staff training, quality improvement, risk management, and secure medical documentation practices.

Requirements

• Current, full, active, and unrestricted Registered Nurse license in Maryland or the ability to obtain one.
• Basic Life Support (BLS) certification.
• Graduate from a baccalaureate or graduate nursing program for Registered Nurses located in a State, the District of Columbia, or a U.S. territory accredited by The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE).
• Ability to support supervision of nursing staff and daily nursing operations.
• Ability to provide or support timely nursing assessment, triage, follow-up, and continuity of care.
• Ability to work within multidisciplinary teams and coordinate with internal and external care partners.
• Ability to deliver culturally competent and trauma-informed care.
• Ability to work accurately in an electronic health record and maintain secure documentation.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to support effective communication with patients who have limited English proficiency through approved language assistance resources.
• Ability to support emergency response, transfer coordination, and staff readiness activities.
• Ability to participate in quality improvement and risk management activities.
• Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
• Required to jog/fast walk up to ¼ mile.
• Requires physical exertion such as lifting objects greater than 30 pounds.
• Required to perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
• Must be able to see, hear and smell with aids if necessary.
• Must be able to lift, push, or carry 30 pounds.
• Must perform the duties of my job in a stressful and often austere environment without physical limitations.
• Sitting and/or standing for extended periods of time.
• Average manual dexterity for computer operation.
• Phone or computer use for extended periods of time.
• Must maintain current/physical residency in the continental U.S.
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
• U.S. citizen and have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
• Successfully engage in and complete a thorough Background Investigation.
• Poses or have ability to obtain required security clearances.

Nice To Haves

• Experience in a detention/correctional healthcare setting preferred.
• Proficiency in Spanish is preferred.

Responsibilities

• Support the Nurse Manager in supervising nursing staff and day-to-day nursing operations to maintain safe, timely, and compliant patient care delivery.
• Support staffing coordination, daily assignments, and coverage planning for nursing services in line with approved staffing levels and operational needs.
• Support delivery of initial medical screening within 12 hours of patient arrival and timely referral to a qualified licensed health care practitioner when screening findings require further evaluation.
• Support completion and tracking of full health assessments within the required timeframes and ensure follow-up care for chronic medical, dental, and behavioral health conditions.
• Ensure daily patient requests for health care services are solicited, triaged, tracked, and documented through an accountable written system and within the electronic health record.
• Support delivery and coordination of emergent, urgent, acute, chronic, ambulatory, and emergency nursing care within the facility’s approved care level capabilities.
• Coordinate nursing care with physicians, advanced practice providers, behavioral health staff, dental staff, and other health professionals to revise treatment plans and support continuity of care.
• Support response to medical emergencies, including initial stabilization, cardiopulmonary resuscitation, automated external defibrillator use, emergency first aid, and safe transfer for higher-level care when required.
• Support preparation and communication of medical transfer information, including current medications, diagnoses, appointments, equipment, and precautions needed for continuity of care.
• Participate in quality improvement and risk management activities and support review of treatment progress, record quality, and adherence to clinical requirements.
• Support implementation of culturally competent and trauma-informed care practices for a diverse patient population.
• Use professional in-person, telephonic, video, or bilingual language assistance resources to support accurate, timely, and effective communication with patients at no cost to the patient.
• Maintain accurate, secure, and timely medical documentation and support use of an Office of the National Coordinator-certified electronic health record system.
• Protect patient confidentiality and restrict access to health and personal information to authorized personnel only, in accordance with applicable privacy and security requirements.
• Support identification, escalation, and contract-timed reporting of serious medical conditions, serious mental disorders or conditions, suicide precautions, and emergency off-site care.
• Support orientation, in-service education, and emergency readiness training for staff on required clinical and safety subjects.
• Participate in maintaining Basic Life Support readiness and contract-required emergency preparedness, evacuation, and life-safety training.
• Perform direct Registered Nurse duties as needed to meet patient care and operational needs.
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.

Benefits

• Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance.
• Additional benefits include a 401k plan, paid time off, and an annual bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager