Registered Medical Assistant (RMA) - Carol Milgard Breast Center

Carol Milgard Breast Center•Tacoma, WA

2d•$21 - $32•Onsite

About The Position

The Carol Milgard Breast Center is seeking a compassionate, adaptable, and service-oriented Registered Medical Assistant (RMA) to support its clinical imaging team. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare environment, and is eager to learn about breast imaging and radiology operations. The Registered Medical Assistant serves as a vital member of the patient care team, supporting technologists, radiologists, reception staff, and fellow medical assistants throughout the patient experience. This position combines direct patient interaction, clinical support, imaging workflow coordination, and operational assistance to ensure exceptional patient care and efficient department operations. A significant portion of this role involves supporting imaging technologists by preparing patients for exams, assisting with patient flow, covering breaks and lunches for team members, preparing imaging studies for radiologist review, and performing various "tech aide" functions throughout the center. Success in this role requires excellent customer service skills, flexibility, initiative, and a strong desire to learn. Previous exposure to imaging or radiology environments is helpful but not required.

Requirements

High School Diploma or GED
Current Washington State Registered Medical Assistant (RMA)
Current BLS Certification

Nice To Haves

One year of clinical, medical office, imaging center, or healthcare experience
Experience supporting radiology, imaging, or diagnostic services
Experience working in a fast-paced patient care environment
Familiarity with RIS and PACS systems
General understanding of radiology and imaging services

Responsibilities

Welcome, prepare, and escort patients throughout their visit.
Obtain and document patient information, medical history, and vital signs.
Provide a warm, compassionate, and professional experience for every patient.
Assist patients in preparation for screening and diagnostic imaging exams.
Observe and report patient concerns, symptoms, or changes to appropriate clinical staff.
Support patient flow to help maintain efficient appointment schedules.
Assist technologists with patient care and exam preparation within scope of practice.
Prepare examination rooms and ensure supplies and equipment are ready for patient care.
Support imaging workflows by preparing studies and related information for radiologist interpretation.
Research, obtain, and upload prior imaging studies as needed.
Upload and manage outside imaging records and CDs.
Obtain labs and maintain medication records when appropriate and within scope.
Assist with imaging department operations and other technical support functions as assigned.
Provide coverage and support for team members during lunches, breaks, and high-volume periods.
Stock medical supplies and maintain organized patient care areas.
Manage patient gowns, robes, and other clinical inventory to ensure readiness throughout the day.
Assist Registration Specialists and front-office staff as needed.
Process referrals, fax documents, answer phones, and perform routine administrative duties.
Maintain clean, organized, and professional workspaces.
Monitor and respond to work communications appropriately.
Participate as a flexible team member and support departmental needs as assigned.

Benefits

Medical, dental, and vision insurance
HSA and FSA options
Employee Assistance Program (EAP)
Basic life insurance and long-term disability coverage
401(k) with automatic 3% employer contribution from day one plus up to 3% employer match
Up to 17 days PTO annually for eligible new employees
PTO rollover and cash-out opportunities
9 paid holidays
Annual compensation growth program
Profit sharing
Continuing education reimbursement
Pet insurance, legal protection, identity protection, and more