Registered HIV Nurse Case Manager

The Medical College of Wisconsin•Milwaukee, WI

17h•Onsite

About The Position

The Registered Nurse (RN) Case Manager is responsible for coordinating and managing the delivery of comprehensive, patient-centered care. This role ensures optimal patient outcomes by assessing, planning, implementing, and evaluating individualized care plans in collaboration with interdisciplinary teams, patients, and their families. The RN Case Manager serves as a liaison between healthcare providers, community resources, and patients, focusing on effective resource utilization, continuity of care, and patient advocacy.

Requirements

Current Wisconsin RN License
Bachelor’s Degree
3 year’s experience
Strong leadership, team-building and decision-making capabilities
Ability to set priorities, identify and resolve problems, and delegate effectively and efficiently
Excellent communication, computer, and organizational skills needed to manage workflow, patients, patient families, physicians, and others under stressful conditions
Ability to assess and triage patients
Ability to communicate clearly and logically both orally and in writing
Must demonstrate reliability and maintain confidentiality

Nice To Haves

Master’s Degree

Responsibilities

Using the nursing process, triage patient concerns via telephone and provide nursing advice.
Receive phone calls relating to appointments, urgent care, inpatient admissions, prescription refills and test results in accordance with clinic protocols and coordinate proper disposition of each.
Performs direct patient care activities, including assessment, evaluation, and treatment.
Obtain, review, verify and/or complete health care forms related to home health care, referrals, medical equipment and other patient/physician needs as appropriate.
Assist with managed care authorization and complete insurance and medical forms for patients or assist patients in completing the forms.
Maintains detailed, confidential medical records in accordance with established protocols.
Maintain tracking dashboard for high-risk patients, identifying critical follow-up visits.
Demonstrates proficiency in the use of the electronic medical record (EMR).
Collaborate daily with physicians and clinical staff to maximize quality care.
Communicate plan of care to patients including responding to telephone messages and facilitating medication refills under the physician's direction.
Monitor patient care to ensure patients progress towards desired outcomes.
Coordinate patient follow-up and ongoing clinical management.
Coordinates patient discharge plan, follow-up, and ongoing clinical management post discharge.
Facilitates patient discharges from the clinic including completion of discharge summaries.
Participates in staff and team meetings.
Assist with the fiscal management of annual budgets.
Participates in quality improvement efforts for continued high quality care

Benefits

Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental.
Flexible Spending options
403B Retirement Package
Competitive Vacation and Paid Holidays offered
Tuition Reimbursement
Paid Parental Leave
Employee & Family Assistance Program (EFAP)
Pet Insurance
On campus Fitness Facility, offering onsite classes
Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.