Registered Dental Assistant

Choice Healthcare Services•Oxnard, CA

About The Position

The Back Office Lead performs audits, enforces office policy, maintains back office productivity, coordinates new employee training and externships with HR, and serves as the practice's compliance lead. The position also supports dental care delivery by preparing treatment rooms, patients, instruments, and materials; passing instruments and materials; and performing procedures in compliance with Arizona dental standards. At CHOICE Healthcare Services, the mission is to provide everyone access to the healthcare they need. CHOICE is described as the largest provider of pediatric dental care in the Southwest United States and focuses on delivering high-quality care to children in its communities. The office works with dentists, orthodontists, and anesthesiologists and is described as modern, friendly, and supportive. The role combines back-office leadership and Registered Dental Assistant duties. It includes supervising and training back-office employees, supporting clinical operations, and assisting doctors with patient care and procedures.

Requirements

California Registered Dental Assistant License.
X-ray certification.
Coronal polish certification.
Current BLS certification.
Certification from a dental college, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
Preferred: at least one year of dental back-office lead or supervisory experience.

Nice To Haves

Sealant certification.

Responsibilities

Supervise and train new and current back-office employees.
Review charts daily in Open Dental to ensure assistants complete chart information accurately.
Resolve daily audit findings by facilitating corrections and documenting the responsible team member and resolution.
Work consistently with the Practice Manager to facilitate back-office staff scheduling; perform delegated scheduling and coverage tasks in the Practice Manager's absence.
Review, enforce, and apply the employee manual and policy notices, discussing criteria with the team or reporting issues to supervisors.
Maintain office flow, with a target of no more than 15 minutes of waiting-room time and no more than one hour of total back-office chair time.
Use downtime to recover operatories, open bays, and sterilization areas.
Schedule and track externship and new-employee hours, complete evaluations, conduct evaluation reviews with instructors, and support intern training.
Perform and oversee new-employee training.
Coordinate routine inventory checks and orders using the standard Master Price List and communicate with the Procurement Team.
Work with HR and the Practice Manager to coordinate OSHA responsibilities.
Maintain OSHA-required logs, postings, deadlines, and updates, and ensure standards are met for all offices.
Assist the doctor with procedures.
Take x-rays and intraoral images.
Assist with prophylaxis cleaning of teeth.
Instruct patients on oral hygiene.
Chart cavities and teeth with the doctor.
Sterilize instruments.
Set up and break down rooms and prepare them for treatment and hygiene.
Chart patient treatment and treatment plans with the doctor.