Registered Dental Assistant (On-Call)
About The Position
HealthRIGHT 360 is a nonprofit organization dedicated to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to address systemic barriers to healthcare and promote health equity. We offer a range of services including mental health care, substance use treatment, and primary health services, along with transitional support for individuals re-entering the community. By integrating physical and behavioral health, we aim to empower individuals through addressing social determinants of health, fostering resilience, and facilitating recovery. The HealthRIGHT 360 dental clinic provides compassionate, nonjudgmental, and comprehensive oral healthcare, with staff experienced in serving individuals facing challenges related to homelessness and poverty.
Requirements
- High school diploma or equivalent.
- Radiation Safety Certificate
- Infection Control Certificate
- First Aid and CPR Certified within 30 days of hire.
- On-the-job training or Certification in Dental Assisting.
- Prior experience in front desk reception, administrative and/or customer service.
- Knowledge of Microsoft Office software and EMR software (e Clinical Works training provided).
- Working knowledge of computerized medical scheduling and billing systems.
- Knowledge of HIPAA regulations.
- Commitment to working with diverse communities, including communities of color, homelessness, and users of illegal substances, HIV/AIDS patients and people with mental health concerns.
Nice To Haves
- Bachelor’s degree in related field.
- 3 years’ experience working in a medical front office setting, preferably in a community clinic with medical experience.
- Supervisory/management experience.
- MISYS and One-E-App experience (CAA certified).
- Familiarity with other community agencies in the Bay area to make appropriate referrals.
- Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services.
Responsibilities
- Assist in the provision of high-quality care within the scope of service consistent with accepted standards of care for dental assistants.
- Prepare each operatory and patient for treatment.
- Take and prepare radiographs using digital technology.
- Provide active chair-side assistance to the Dentist and anticipate the provider’s needs.
- At the conclusion of patient care, assist the patient, clear the work site and prepare for the next patient.
- Monitor the flow of laboratory cases.
- Monitor and record sterilization cycles and follow proper infection control protocols for the practice.
- Help to manage patient flow in clinic.
- Schedule dental appointments both in-person and over the telephone.
- Retrieve messages from voicemail and fax/message inbox and forward to appropriate personnel via telephone encounter if applicable.
- Verify patient eligibility and receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts.
- Manage incoming and outgoing patient documentation such as consents, signing treatment plans, patient referrals, ROI’s, medical clearances, lab and supply invoices and scanning as needed.
- Assist Patient access coordinators as time allows.
- Perform other duties as assigned.
Benefits
- Union eligible position
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
