Registered Dental Assistant Lead

NORTHEAST COMMUNITY CLINIC•Huntington Park, CA

8d•$34 - $39•Onsite

About The Position

Registered Dental Assistant (RDA) Lead provides clinical leadership and operational oversight of back-office dental functions. The RDA Lead is to ensure workflow efficiency, compliance readiness, staff competency, and equipment and supply management. This position supports the dental workflows by ensuring that all dental back-office operations run consistently, safely, productively, and meets or exceeds regulatory standards and organizational expectations.

Requirements

Microsoft Office (Word, Excel, Outlook)
Excellent Communication Skills
Excellent Customer Service (Bedside Manners)
Ability to work as a team player and work independently
Reliable transportation
Must be able to travel from facility to facility
Dental Assistant Certificate, Certified Dental Assistant, or higher.
Proof of completing radiation safety course
Active CA license and certification as a Registered Dental Assistant
Two (2) years minimum experience as a Registered Dental Assistant
Current BLS Certification
Valid State Identification

Nice To Haves

Bilingual English/Spanish preferred
High School Diploma and/or GED equivalent preferred, but not required.
Knowledge of NextGen and Digital x-rays, preferred
Commitment to goals and philosophy of Northeast Community Clinic

Responsibilities

Perform all RDA duties within state regulations and organizational privileging
Ensure that all patients are in the dental chairs in accordance to their appointment time
Ensure highly exceptional patient experience at all times.
Maintain high-efficiency chairside support to reduce provider downtime and improve visit throughput
Ensure accurate, complete, and timely documentation in the dental record
Reinforce patient education to improve treatment acceptance and preventative care compliance from all dental staff
Ensure daily back-office operations and workflow execution are handled efficiently without gaps.
Drive patient flow to meet productivity targets and minimize gaps in provider schedules
Identify bottlenecks and implement corrective actions in real time
Partner with Clinic Manager to align staffing, scheduling, and operational priorities
Train, onboard, and validate competencies of back-office staff to meet all NECC standards and follow all Policies and Procedures.
Serve as first-line resource for clinical workflow and procedural guidance
Monitor staff performance and escalate concerns to leadership
Reinforce accountability to policies, procedures, and expected standards
Ensure optimal inventory levels are maintained with zero disruption to patient care
Coordinate ordering and prevent overstock or shortages
Implement standard quality and efficiency levels across operatories
Ensure full accountability of end-to-end lab case process from packaging to delivery to ensure all cases are tracked, documented, and scheduled for follow-up
Communicate with labs to prevent delays and resolve discrepancies
Ensure timely submission and tracking of lab invoices
Ensure all dental equipment remains functional and compliant
Work closely with Clinic Manager to coordinate preventive maintenance including handpieces, vacuum, compressor, and operatory systems
Coordinate repairs and minimize downtime
Maintain all required equipment logs and documentation audit-ready
Ensure strict adherence to infection control standards
Ensure completion and documentation of spore testing, waterline maintenance, and required testing schedules and maintain updated dental logs.
Immediately escalate and track resolution of failed tests or compliance risks
Maintain readiness for internal and external audits at all times
Ensure proper distribution, tracking, and compliance of dosimeter badges and maintain all required radiation safety logs and documentation
Participate in quality improvement (QI) initiatives tied to clinical outcomes and operational performance
Maintain a clean, organized, and inspection-ready environment
Other Duties and responsibilities as assigned to support clinic and organizational goals by the Clinic Manager