Registered Client Service Associate

Raymond James•Greensboro, NC

9d•Onsite

About The Position

At Reganess Wealth Management Group, we believe that effective wealth management starts with understanding the person, not just their finances. By intentionally serving a select group of families and organizations, we provide the attention, expertise, and long-term partnership our clients deserve. We approach every relationship with a multigenerational mindset, helping clients navigate complex financial circumstances while implementing customized investment and wealth management strategies that support their complete financial picture. As we grow, we are seeking a Registered Client Service Associate to provide exceptional client service, assist in safeguarding client assets, and serve as administrative and operational support the branch.

Requirements

3+ years of customer service, relationship management, and/or administrative experience in a wealth management setting.
SIE, Series 7 & 66 required or willing to obtain within stated period after start date

Nice To Haves

Bachelor’s degree or equivalent years of experience in wealth management industry.

Responsibilities

Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
Onboard new client accounts and money movement, which includes the collection of required documentation and client information
Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
Regularly seek opportunities to use firm resources for peer sharing and collaborating with branch associates and advisors
Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness
Keep CRM systems up to date with client information
Collect the right documentation for opening new accounts and service requests
Research client and security information through the back-office system
Process and follows up on client documentation for proper maintenance of accounts
Ensures required client paperwork is current with firm and industry requirements, rules, and regulations
Receives cross training and assists with other operational functions as required
Document internal processes and procedures related to duties and responsibilities
Other duties as assigned