Registered Client Service Associate

Morgan Stanley • Boulder, CO

5d • Onsite

About The Position

This role provides service coverage for a Financial Advisor (FA) team, focusing on cultivating and enhancing client relationships, executing transactions, and addressing client inquiries. The position involves administrative support, including managing calendars, travel itineraries, and general office functions. The company emphasizes its long-standing values, commitment to diversity and inclusion, and comprehensive employee benefits.

Requirements

• High School Diploma/Equivalency
• Active Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
• Knowledge of financial services products, including but not limited to equities, bonds, options, mutual funds, annuities, insurance, and managed accounts
• Detail oriented with superior organizational skills and ability to prioritize
• Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint)
• Exceptional writing, interpersonal and client service skills
• Strong time management skills
• Team player with the ability to collaborate with others
• Ability to work in a fast-paced, evolving environment
• Adaptable and ability to multitask
• Goal oriented, self-motivated and results driven

Nice To Haves

• College degree preferred
• Two or more years of industry experience preferred

Responsibilities

• Provide service coverage for an FA team, supporting new and existing client relationships.
• Execute money movement transactions at the request of the client and/or FA team.
• Answer general non-investment related questions concerning client accounts.
• Enter profile information or pre-fill account documentation in a clerical capacity.
• Educate or enroll clients in digital tools.
• Onboard and maintain client accounts, collecting client information and required documentation.
• Provide existing clients with details around their account information.
• Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity.
• Support FA teams’ marketing strategy, including website maintenance.
• Assist FA teams in delivering against their business plan and client service model.
• Remain current on all policies, procedures, and new platforms.
• Participate in firm initiatives, special projects, and other duties directed by local management.
• Answer inbound phone calls or make outbound calls with updates on service requests.
• Manage the calendar, including coordinating meetings or events with logistics.
• Maintain travel itineraries, prepare expense reports, and manage the reimbursement process.
• Assist with general in-office support functions such as copying, filing, and scanning documentation.
• Prepare and submit expense reports for processing.

Benefits

• Medical
• Prescription Drug
• Dental
• Vision
• Health Savings Account
• Dependent Day Care Savings Account
• Life Insurance
• Disability and Other Insurance Plans
• Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 10 Vacation Days annually)
• 10 Paid Holidays
• 401(k)
• Short/Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED