Register of Deeds- Deputy I

Harnett County•Lillington, NC

11d•Onsite

About The Position

An employee in this position performs administrative and clerical work of a legal nature in the Office of the Register of Deeds of Harnett County. This includes: responding to requests for information from the public, attorneys, surveyors, lenders, funeral homes, government agencies, and other customers; performing indexing, filing, data entry, and recording of documents and files; releasing information to the public; and locating, retrieving, and providing access to public records and related information in accordance with applicable laws and office procedures. Positions within the ROD falls under N.C.G.S 153A-103(1): (1) Each sheriff and register of deeds elected by the people has the exclusive right to hire, discharge, and supervise the employees in his office. Hiring Salary: $40,459.00

Requirements

High school diploma including business courses
One (1) year of customer service, records management, office administration, local government, legal support, financial transaction processing, or related experience; or an equivalent combination of education and experience
Possession of a valid North Carolina driver's license may be required for travel related to training, meetings, or other official business.
Knowledge of the functions and procedures of the office of the Register of Deeds office.
Knowledge of the purpose and composition of a variety of documents and of terms used in the office.
Working knowledge of or ability to learn laws, regulations, and procedures governing Register of Deeds operations.
Ability to learn and apply applicable North Carolina General Statutes governing Register of Deeds functions.
Ability to maintain a high degree of accuracy and attention to detail when reviewing, indexing, recording, and certifying documents.
Knowledge of use of office equipment.
Skill in accurate typing.
Skill in using computers for data entry.
Skill in delivering customer service.
Ability to demonstrate use of appropriate judgment.
Ability to work accurately with words and figures and to write legibly.
Ability to follow established procedures and specific instructions.
Ability to deal tactfully and courteously with the public.
Ability to maintain effective working relationships with other employees.
Ability to maintain confidentiality when handling restricted records.
Ability to operate modern office software and records management systems.
Ability to prioritize tasks in a fast-paced public service environment.
Ability to communicate effectively in writing and verbally.

Nice To Haves

Certification through the North Carolina Association of Registers of Deeds is preferred.
Employees may be required to obtain certification within a timeframe established by the Register of Deeds.

Responsibilities

Provides exceptional customer service while maintaining neutrality and refraining from providing legal advice or interpreting legal documents.
Opens and prepares assigned workstations and cash drawers for daily operations.
Answers telephones; provides customer service to the general public via in-person, by phone, and by email; provides information or performs services offered by the Register of Deeds Office; records and indexes legal instruments and official records; issues licenses and other certificates; locates records and prepares copies; assists in locating older records; and enters data into computer-based records systems.
Performs clerical and data entry duties; reviews and enters legal documents in the computer system; and indexes back data for vital records.
Scans, images, verifies, and maintains electronic records in accordance with office procedures and records retention requirements.
Reviews, processes, and records electronically submitted documents in accordance with state statutes and office procedures.
Assists customers in locating public records while ensuring compliance with applicable confidentiality requirements and state laws.
Reviews and indexes recorded instruments including deeds, deeds of trust, plats, powers of attorney, assumed business names, UCC filings, military discharges, and other legal documents to ensure accurate recording and indexing.
Indexes vital records; issues marriage licenses; issues copies of birth, marriage, and death certificates, military discharges, and legitimation papers; files birth and death records; fills out delayed birth certificates after examining evidence and sends to State Vital Records; and processes and transmits vital records amendments and corrections to the North Carolina Office of Vital Records.
Files, records, and indexes financing statements and other documents required by the Uniform Commercial Code; returns duplicate statement to secured party or assignee; cancels statement upon termination; and records satisfactions, cancellations, and terminations in accordance with applicable statutes.
Updates computer files for use by the Register of Deeds Office.
Collects fees; assists to keep records of collections, excise stamps sold, and daily accounts of copies made; and balances and reconciles money.
Attends educational programs, workshops, and certification courses sponsored by the North Carolina Association of Registers of Deeds.
May be assigned special projects by the Register of Deeds.
Performs other related duties as assigned.