Regional Water Restoration Business Manager

Roto-Rooter Services Company • Cincinnati, OH

1d • $115,000 - $125,000 • Onsite

About The Position

Nationally recognized service company seeks an experienced Sales Office Manager to join our fast-growing Regional Water Restoration team. This position will be based at our Cincinnati Call Center located in downtown Cincinnati, OH. The salary range for this position is $115,000 to $125,000, depending on experience and has the potential for bonus opportunities.

Requirements

• Limited travel for visits to branches within their assigned region.
• Highly motivated, detail-oriented, able to work independently.
• Prior supervisory experience required.
• Outstanding organizational, time management, and follow-up skills
• Self-starter who thrives in a fast-paced environment
• Able to handle multiple projects at once
• Strong communication skills and ability to work professionally with customers and the insurance industry
• Bilingual a plus
• Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in WRT, ASD, and AMRT is required within 90 days of employment.
• Prior office and collections experience.
• Knowledge of Xactimate software is not required but a plus.
• Minimum of 3-5 years of insurance or water restoration industry experience is preferred but not required.

Nice To Haves

• Knowledge of Xactimate software is not required but a plus.
• Minimum of 3-5 years of insurance or water restoration industry experience is preferred but not required.

Responsibilities

• Oversees the writing and collecting of water restoration claims performed in their assigned regions.
• Ensures regional compliance with established KPI’s related to water restoration estimates and collections.
• Supervise the performance of Claim Writers and accounts receivable collectors and provides job performance feedback to the branches.
• Responsible for regional water restoration accounts receivable (AR) results as evaluated against established performance benchmarks.
• Hires, trains, supervises, and develops Claim Writers and Water Restoration AR personnel in the Sales Office on claim handling, company policies, and best practices.
• Utilizes insurance policy knowledge of water restoration damage coverage to provide guidance on complex cases as needed.
• Participates in region or branch-specific conference calls.

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan, $0.50 per each dollar of employee contribution up to 6%.
• Tuition Reimbursement for qualifying coursework at management’s discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed