Regional VP, Operations

Current Opportunities at Sound Physicians•Wa, WA

4d•Remote

About The Position

Founded in 2001 and headquartered in Nashville, TN, Sound Physicians is a nationally respected, physician-led medical group practicing in 400+ hospitals across 45 states. Our team of 4,000+ clinicians and 1,000+ business professionals across the country is united by one mission: to build exceptional clinical partnerships that unlock quality, affordable, dignified care for everyone – no matter who they are or where they live. With physician-led clinical teams and more than two decades of operational expertise, we’ve refined what it takes to consistently deliver exceptional care in hospital medicine, emergency medicine, critical care, anesthesia, and telemedicine. As healthcare systems face unprecedented clinical, financial, and operational complexity, Sound is uniquely positioned to partner with executive leadership teams to drive performance transformation at scale to add value to hospitals and health systems. A remote-first culture that values flexibility and collaboration. Opportunities to grow your career while making a real impact. A team that champions inclusivity, innovation, and excellence. Whether working virtually or onsite at one of our practices, you’ll be part of a purpose-driven organization shaping the future of healthcare. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: Medical insurance, Dental insurance, and Vision insurance Health care and dependent care flexible spending account 401(k) retirement savings plan with a company match Self-managed PTO Plan Ten company-paid holidays per year.

Requirements

Bachelor's Degree in business administration, healthcare administration or similar field
Expert knowledge of healthcare landscape and market forces driving the acute care delivery models
Working knowledge of healthcare payment models, physician practice management, revenue cycle, payer contracting, managed care models, and Accountable Care Organization structure
Knowledge and understanding of the financial and operational impacts within geographic and macro market changes
Proficiency with Microsoft Office Suite (i.e. Outlook, Excel, PowerPoint); knowledge of MS Project
8-10 years' experience in working with healthcare operational management, including financial statements and working knowledge of hospital and healthcare informatics, including quality measures
3-4 years' experience in client-facing roles with hospitals/health systems, including contract negotiation
3-4 years' experience managing a multi-site physician group practice
Experience working in a cross functional, matrixed environment
Demonstrated record of using a strategic and consultative approach to adding value, engaging and building solutions with partners

Nice To Haves

Customer-focused: Puts the customer's (internal and external) needs first and makes customers their top priority
Strategic Thinker: Demonstrates the ability to look at the big picture and proactively develop a plan of action
Relationship Building and Maintenance: The ability to create and nourish healthy, strong relationships, as the face of Sound
Teamwork: Demonstrates the ability to pull people together into highly effective teams along with ability to work in a highly matrixed organization
Critical Thinking: Demonstrates the ability to be proactive, anticipate needs; ability to make good decisions with incomplete, ambiguous information
Collaborative: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process
Bias toward action: Has a focus on progress rather than perfection. Breaks things into bite-sized pieces in order to make progress against larger goals

Responsibilities

Proactively utilizing Sound and industry knowledge to lead discussions with hospital partners and health plans regarding short term and long-term strategic objectives, effectively communicating where Sound can provide a solution
In collaboration with Partner Succes and the COO, developing market specifics growth plans leveraging Sound’s capabilities
Building strong relationships with the C-Suite at each hospital partner in assigned region, reporting on and monitoring operational performance on a monthly basis
Maintaining knowledge of contract terms and actively managing the contracting cycle, proactively engaging with partners to ensure renewal of relationship
Overseeing preparation for quarterly Joint Operations Committee (JOC) and providing direction and supervision to the RDO during the JOC
Initiating and leading content discussions and preparations for Quarterly Performance Reviews, and other partner interactions.
Reviewing content for final sign-off of all client-facing templates (scorecards, dashboards, action plans, etc.) that have been developed
Effectively managing relationships/processes with shared service teams to maximize stakeholder, client, and colleague value
Driving growth for current and new partners within regions in collaboration with COO, RCMO, Partner Success, and other teams.
Creating or reviewing proposals for new business and expansion of current business, including financial proformas. This includes supporting or leading contract negotiations
Aligning with dyad partner to develop people, processes and programs that will drive quality, financial performance and growth
In coordination with regional medical leadership, participating in contract negotiations
Profit and Loss oversight for the market
Reviewing, planning and/or developing annual site and division budgets and assisting in quarterly forecasting process
Facilitating forward thinking focus and action planning around key contribution margin drivers
Partnering with Nursing Leadership to support organizational clinical performance objectives
Lead preparation of and facilitation of Quarterly Operating Reviews (QOR).
Providing supervision and development for RDO’s, Regional Managers, and PMT to ensure appropriate succession and capacity planning
Creating a culture of ownership among their team leveraging Sound’s core values
Creating and driving management processes that embrace the principles and rigor of the Sound Way of Managing
Final oversight for day-to-day site operations including matters related to payroll, credentialing, human resources, recruiting, etc. with assistance of direct reports and central office departments