Regional VP of Operations

DME EXPRESS LLCRockville, VA
$70,000 - $80,000Hybrid

About The Position

The Regional VP of Operations is responsible for leading the field operations team and providing strategic direction to support the company’s continued growth and profitability. This leadership position oversees the development and performance of the field team while ensuring operational standards, inventory management, teamwork, and the DME Express Way are consistently maintained.

Requirements

  • Bachelor’s degree in management, business, or a closely related field.
  • Four years of relevant healthcare service and industry experience.
  • An equivalent combination of education and on-the-job experience may be considered.
  • Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
  • Proven proficiency in the use of a personal computer, along with a strong aptitude for technical applications.
  • Demonstrated time-management and organizational skills.
  • Ability to communicate clearly and concisely in both written and verbal formats.
  • Strong customer-service orientation.

Responsibilities

  • Hire, train, and retain a highly skilled field team with a strong focus on executing the DME Express Way.
  • Conduct weekly one-on-one meetings with direct reports.
  • Promote teamwork among coworkers, including assisting field operations, internal operations, and sales as needed.
  • Communicate appropriately with management regarding potential concerns and problems.
  • Ensure inventory management is completed across all warehouses to help guarantee equipment is ready for delivery.
  • Support field operations as needed to maintain efficient operations.
  • Maintain a neat, clean, and professional personal appearance.
  • Demonstrate timeliness, courtesy, sincerity, and patience when working with employees, customers, and patients.
  • Understand and follow the company handbook and all company or customer safety and environmental policies.
  • Maintain the ability to work a flexible schedule, including weekends, on a predetermined rotating schedule.
  • Accept other duties and activities as assigned.
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