Regional Vice President

RPM Living•Salt Lake City, UT
•Hybrid

About The Position

The Regional Vice President (RVP) leads regional operations across a portfolio of properties to achieve operational excellence and financial success. The role drives performance, manages client relationships, and oversees financial stewardship in alignment with corporate objectives. This is a hybrid role requiring work in a corporate or regional office four days per week. The office is an open setting that may include bright lights, constant noise, and distractions.

Requirements

  • A valid driver’s license is preferred; candidates without a license may be provided a liability waiver, as applicable.
  • Ability to sit or stand for extended periods.
  • Ability to read documents, computer screens, and data.
  • Ability to hear and understand verbal communications in person and over the phone or computer.
  • Ability to occasionally lift or carry files or office supplies weighing up to 15 pounds.
  • Ability to operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

  • A valid driver’s license.

Responsibilities

  • Lead Regional Managers and on-site teams to meet performance benchmarks and operational standards.
  • Conduct site visits to assess property conditions and initiative implementation, and ensure execution of clients’ business plans.
  • Streamline processes, enforce operational expectations, and review practices for adherence to company policies.
  • Serve as the secondary client liaison; conduct monthly client reviews and discussions on financial performance and asset strategies, address concerns, and provide recommendations.
  • Participate in client visits and operations calls, focusing on underperforming assets and actionable solutions.
  • Lead weekly meetings with direct reports focused on strategic goals and performance issues.
  • Implement training programs, ensure LMS compliance, and set and review goals that support direct reports’ professional growth and performance.
  • Oversee portfolio financial health, rental income, budgets, annual increases, and concessions.
  • Review performance using Tableau reports and client analytics; conduct and document formal monthly financial reviews with clients in Salesforce.
  • Approve financial transactions, including rent rates and expenditures, to support budget goals; manage cash flow and funding requests, particularly for distressed assets.
  • Ensure compliance with procurement policies and financial practices; approve purchase orders and service agreements, and review incident reports.
  • Collaborate with risk management teams to mitigate potential issues and keep clients properly and promptly informed.
  • Oversee rental income to ensure alignment with market and budget targets.
  • Provide oversight and backup for property-level administration, including service agreements, approvals, and application processing.
  • Hold monthly meetings with HR, Marketing, Performance, Talent Management, Capital Management, and Facilities teams to align and address operational challenges.
  • Work with Capital Management and Facilities to keep capital projects on time and within budget.
  • Coordinate weekly communications, project trackers, and updates for clients and on-site teams.
  • Assist with new business analysis and pitches and coordinate community transitions with the transition team.

Benefits

  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging programs and Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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