RVP I - CHARTWELLS HIGHER ED - NC, SC, GA, AL, VA, TN)

Compass Group•Charlotte, NC

4d•Remote

About The Position

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Requirements

Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree

Nice To Haves

Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, food services, negotiations, etc.
Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen
Has ability to think quickly, analytically, strategically, and accurately
Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient
Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
Proficient in the use of Microsoft Suite

Responsibilities

Leads, manages, and inspires a team of diverse district managers and/or regional directors of operations, and their teams, to provide top-notch service to operations in assigned region
Drives self and team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators
Serves on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue
Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment
Serves as representative/brand ambassador of the Chartwells team to most senior clients in the region, and acts as escalation point
Partners with Sales and Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms
Collaborates with key partners on regional and/or nationwide initiatives
Ensures compliance with QA, policy, and USDA program requirements, along with completing all required reporting on time
Champions development within the region; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation
Owns regional financial results/P&L, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures
Recognizes and anticipates marketplace trends; participates in strategic planning meetings