Regional Vice President

CorVel Career Site•Syracuse, NY

1d•Hybrid

About The Position

The Regional Vice President will execute on the strategic goals and vision of the company. Specifically, the role is responsible for revenue growth for the assigned region. This is a highly diverse and visible role that requires the ability to set priorities, multi-task and work in an ever-changing environment. This role requires a high level of analytical, interpersonal and organization skills. Responsible for ensuring operations are within service level agreements. Position will hold regular 1:1 meetings with their direct reports, and ensure all managers are also conducting regular 1:1s with their employees. Position is ultimately responsible for Regional work product and employee performance. Responsible for hiring, developing, discipline and terminations. This is a hybrid role.

Requirements

Significant industry experience and a deep understanding of CorVel’s proprietary systems
Excellent written and verbal communication; demonstrated ability to provide superior service to internal and external stakeholders
Sense of urgency and ability to multitask in a dynamic, fast-paced environment
Bachelor’s Degree with course concentration in Healthcare, Business Administration, or related field; or 10+ years of equivalent combination of education and experience in a complex healthcare organization with significant project management expertise
Strong proficiency in Microsoft Office Suite is required

Nice To Haves

MBA preferred

Responsibilities

Meeting and exceeding market profit and revenue goals annually
Ultimate responsibility for Regional performance: must understand all positions within the Region and lead department employees to achieve performance goals
Management and growth of people, revenue and profits: hire, mentor and lead profit center managers
Ensuring the highest level of customer service is delivered to all clients; conduct regular 1:1 meetings with direct reports
Set Regional objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements
Work closely with managers to identify possible opportunities for improvement and how to continue to leverage existing efficiencies
Evaluate staff performance, set and review business objectives and staff goals
Grow market share through accountability for customer satisfaction and retention
Troubleshooting work-flows; point of contact for other escalations as needed
Maintain CorVel product line best practice standards and policies
Demonstrate and promote the CorVel Mission, Vision and Values
Analysis of reporting and trending indicators and subsequent action plans
Interface with multiple product managers and internal CorVel business units
Focus on both process development and business and technical solutions
Develop clear communication channels and direction among cross-functional teams
Responsible for all aspects of collections in conjunction with the respective operations management
Performs other duties, as assigned