Regional Transition Manager

Bell Partners Inc•WA - Remote, WA

2d•$50 - $55•Hybrid

About The Position

Bell Partners is seeking a Regional Transition Manager to assist the RM/RVP and site team in maintaining operational excellence for newly acquired assets through an effective transition process. This role is responsible for transitioning all facets of community operations, including people and processes, onto the Bell operating platform to ensure optimal performance. The position also supports successful dispositions. The ideal candidate will be action-oriented, skilled in building effective teams, possess strong business acumen, and excel at problem-solving and motivating others.

Requirements

Must demonstrate Bell Core Values and work and fit well within the company culture.
Must be detail-oriented and have strong project management skills and ability to multi-task.
Must have strong interpersonal skills with the ability to work in a team-based setting; must display a professional demeanor at all times.
Must have strong working knowledge of MS Office Suite.
Must have excellent oral and written communication skills.
Must be resourceful and well organized.
Must present a professional image.
Must be customer service focused.
Must be able to maintain confidentiality.
Undergraduate degree is required.
Five (5) years’ experience of increasingly responsible management positions within service and/or property management.
Minimum of three (3) years recent experience in a company with 500 or more employees.

Nice To Haves

Multi-site experience preferred.
Lease-up, renovation, acquisition, and/or disposition experience a plus.

Responsibilities

Participate in transition calls to assist in preparing for transition and execute tasks as assigned.
Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan.
Support Operations in executing transition action items to ensure property performance.
Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.).
Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction.
Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures.
Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.).
Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions.
On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans.
Assist corporate support associates and RM in setting up Bell platform functions as assigned.
Assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP).
Assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase.
Act as a mentor and resource to the CM through the transition period.
Be a champion of BAL Hassle-Free Living® Strategy.
Support multi-site operations at the direction of RM & RVP.
Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested).
Ensure staffing maintained during dispositions.
Other duties as assigned.