Regional Transition Manager

Bell Partners Inc • Alexandria, VA

9d

About The Position

Join Bell Partners and be a difference maker. At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact. This role will be responsible for assisting the RM/RVP and site team to maintain operational excellence for newly acquired assets through an effective transition process. It is also responsible for transitioning all facets of the community operations, including people and processes, on to the Bell operating platform to ensure optimal performance (escalate issues, seek assistance/resources; coordinate with departments, report on status of plan and property performance). This position will assist with executing successful dispositions, as well.

Requirements

• Must demonstrate Bell Core Values and work and fit well within the company culture
• Must be detail-oriented and have strong project management skills and ability to multi-task
• Must have strong interpersonal skills with the ability to work in a team-based setting; must display a professional demeanor at all times
• Must have strong working knowledge of MS Office Suite
• Must have excellent oral and written communication skills
• Must be resourceful and well organized
• Must present a professional image
• Must be customer service focused
• Must be able to maintain confidentiality
• Help develop and maintain strong customer service relationships
• Flexibility in working hours and travel as required to accomplish the work
• Must be skilled in strategic planning and execution
• Undergraduate degree is required
• Five (5) years’ experience of increasingly responsible management positions within service and/or property management
• Minimum of three (3) years recent experience in a company with 500 or more employees

Nice To Haves

• Multi-site experience preferred
• Lease-up, renovation, acquisition, and/or disposition experience a plus

Responsibilities

• Participate in transition calls to assist in preparing for transition and execute tasks as assigned
• Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan
• Support Operations in executing transition action items to ensure property performance
• Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.)
• Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction
• Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures
• Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.)
• Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions
• On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans
• Assist corporate support associates and RM in setting up Bell platform functions as assigned
• Assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP)
• Assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase
• Act as a mentor and resource to the CM through the transition period
• Be a champion of BAL Hassle-Free Living® Strategy
• Support multi-site operations at the direction of RM & RVP
• Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested)
• Ensure staffing maintained during dispositions
• Other duties as assigned

Benefits

• At Bell, we're family. It is through the combined efforts of our associates that we achieve our Mission of being the apartment company of choice by creating value and honoring commitments to our residents, partners, and other associates.
• As part of Bell, your work is rewarded through competitive compensation and reward strategies, through sincere appreciation and through opportunities for enrichment and advancement.
• Collectively, our company boasts one of the most talented, hardworking, and service-oriented teams in the apartment industry.
• With a clear vision of where we want to go, and the best associates in the industry to help us get there, Bell's future remains bright!
• Bell offers competitive benefits that can provide protection, peace of mind, and savings. From medical, dental and vision coverage to income protection, retirement savings and other benefits, we've got you covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees