About The Position

The Regional Training and Operations Technician operates multiple Veolia-contracted client water and wastewater facilities. The role primarily provides coverage for vacations and absences at existing facilities, helps train and develop local operations teams, and supports new account start-ups. The technician assists with the overall operation and maintenance of accounts in the designated region. Between assignments at facilities, the role develops training resources covering general water and wastewater industry knowledge and site-specific treatment practices for regional technicians. The position provides operational coverage across facilities, including day and night shifts as needed, and supports troubleshooting, regulatory compliance, sampling, testing, recordkeeping, process optimization, and maintenance. It also coordinates with local operators, management, and third-party maintenance providers; leads and trains team members; and may compile data for the EPA or a state regulatory body. The position requires schedule flexibility, 24/7 availability for operator support, and availability for emergency call-ins or phone support.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of experience in wastewater treatment plant operations or a related field.
  • Knowledge of operating and controlling electric motors, pumps, and valves.
  • Excellent attention to detail.
  • Strong time-management skills.
  • Strong verbal and written communication skills.
  • Excellent leadership and management skills.
  • Good computer skills.
  • Proficiency with Google Suite.
  • Ability and desire to build and maintain a team mentality.
  • Availability to work day and night shifts, including 12-hour shifts as needed.
  • Availability for emergency call-ins or phone support.
  • Ability to lift and/or carry up to 75 pounds, climb vertical ladders up to 30 feet, stand for extended periods, walk on uneven surfaces, bend regularly, safely climb onto and exit a forklift, use extension ladders daily, and maneuver in tight spaces.
  • Ability to work in wastewater treatment plants and outdoors, with potential exposure to extreme temperatures, burns, chemicals, dangerous systems, dirt and dust, electrical hazards, grease and oil, loud noises, vibrations, steam, and high moisture levels.
  • Must be eligible to lawfully work in the United States immediately; the employer will not sponsor work authorization.

Nice To Haves

  • Prior experience in a traveling work role.
  • Operational experience with site-specific equipment.
  • Strong mechanical aptitude.

Responsibilities

  • Provide operational coverage at Veolia-operated facilities in the designated region when vacations or unplanned absences occur.
  • Work day or night shifts as needed and provide support to local operators during off-shifts when problems arise.
  • Assist with the operational development and training of local technicians.
  • Develop training resources for general water and wastewater knowledge and site-specific treatment practices.
  • Support new account start-up projects.
  • Ensure industry standards and best practices are used at regional facilities.
  • Troubleshoot process issues with local technicians.
  • Operate and control electric motors, pumps, and valves to regulate water flow into wastewater treatment plants.
  • Collect and test wastewater samples at designated frequencies.
  • Accurately record client data, including chemical residuals, water turbidity, and water pressure.
  • Comply with Veolia and client safety parameters and programs.
  • Analyze laboratory data, identify potential treatment issues, and implement process changes to prevent non-compliance.
  • Compile data for the EPA or state regulatory bodies when required.
  • Coordinate with operators across facilities to maintain wastewater treatment equipment.
  • Consult with management about wastewater treatment and determine appropriate treatment approaches.
  • Schedule workload independently and participate in team meetings and discussions.
  • Coordinate third-party maintenance support for projects outside Veolia's scope of work.
  • Complete preventative maintenance at the designated frequency.
  • Complete or assist with minor and intermediate maintenance projects.
  • Manage inventories of laboratory supplies, consumables, and equipment parts.
  • Communicate frequently with the Veolia Account Manager about plant operations.
  • Provide leadership and direction to team members on daily plant operations and maintenance.
  • Provide or facilitate training for operators on all facets of facility operations and management.
  • Give clear verbal and written instructions on proper plant and equipment operation and maintenance.
  • Continually optimize plant operations, chemistry, and equipment to improve efficiency and reduce costs.

Benefits

  • Medical, dental, and vision insurance starting on day one.
  • Life insurance.
  • Paid time off.
  • Paid holidays.
  • Parental leave.
  • 401(k) plan.
  • Flexible spending and health savings accounts.
  • AD&D insurance.
  • Disability insurance.
  • Tuition reimbursement.
  • Opportunity for advancement.
  • Training in valuable skills.
  • Opportunities for new challenges.
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