Regional Trainer
About The Position
The position must develop a means of assessing staff training needs and develop appropriate training plans. The trainer must provide training in a variety of training capacities such as classroom training, webinars, teletalks and web-based training and must stay abreast of state and federal regulations as they apply to the Child Support Program and the customers. This position must manage multiple priorities and time sensitive projects; be able to communicate with diverse groups and individuals and have the ability to accept and complete special projects in addition to the general assignments. The Regional Trainer will cover the following counties: Bladen Brunswick Carteret Columbus Craven Cumberland Duplin Jones Lenoir New Hanover Onslow Pamlico Pender Sampson
Requirements
- Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.
Nice To Haves
- Knowledge of the Child Support Services and Public Assistance Programs in North Carolina
- Knowledge of Automated Collection & Tracking System (ACTS) functionality
- Customer Service
- Effective Communications
- Accurate Decisions and Problem Solving
- Coaching
- Leadership
- Organize presentations and effective presentation skills
Responsibilities
- Develop a means of assessing staff training needs and develop appropriate training plans.
- Provide training in a variety of training capacities such as classroom training, webinars, teletalks and web-based training.
- Stay abreast of state and federal regulations as they apply to the Child Support Program and the customers.
- Manage multiple priorities and time sensitive projects.
- Communicate with diverse groups and individuals.
- Accept and complete special projects in addition to the general assignments.
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
