Regional Technical Support Manager – Americas
About The Position
As our new Regional Technical Support Manager – Americas, you’ll provide technical leadership and customer support across the region, driving profitable growth with a primary focus on the marine industry. You’ll help develop customer solutions, accelerate product conversion and turn technical expertise into commercial value. Working closely with Commercial, Operations, Group functions and key customers, you’ll support product development, strengthen our marine proposition and drive the adoption of Group technologies. This is an opportunity to combine technical expertise, customer relationships and commercial insight to deliver growth across the Americas.
Requirements
- Bachelor’s Degree or equivalent qualification in Chemistry, Engineering, or a related technical discipline.
- Extensive experience in marine composites, composite boatbuilding and/or structural adhesives, with strong practical knowledge of relevant manufacturing and application processes.
- Proven customer-facing technical experience, ideally supporting marine OEMs, boatbuilders, distributors, fabricators, contractors, naval architects or design engineers, with established OEM and distributor relationships desirable.
- Strong commercial awareness, communication and problem-solving skills, with the ability to translate technical recommendations into customer and business value, including the ability to manage selected accounts in a sales capacity.
- Proven ability to lead technical projects, manage customer trials and product approvals, and collaborate effectively across commercial, operational and global teams
- Willingness and ability to travel approximately 50% of the time.
Nice To Haves
- established OEM and distributor relationships desirable
Responsibilities
- Lead the North America marine technical function to drive profitable growth and customer conversion.
- Partner with Commercial to develop technical value propositions, protect margin and reduce application risk.
- Lead strategic OEM, boatbuilder and distributor technical engagement, trials, approvals and training.
- Own the regional marine product and application development pipeline, ensuring disciplined delivery and strong business cases.
- Drive technical excellence through complaint resolution, portfolio optimisation, Group technology adoption and capability development.
Benefits
- competitive salary
- bonus scheme
- 401(k) Plan: Roth and Traditional options available, with an employer contribution of 3% of salary, regardless of whether you participate.
- Group Health Insurance: Premiums fully paid by the employer for employees and qualifying dependents.
- Vision and dental coverage are also available at a discounted group premium.
- Life Insurance: Coverage provided at no cost to the employee.
- Profit Sharing & Bonus Plan
- 3 weeks’ vacation
- 9 public holidays per year
- Company Vehicle: Provided with all associated expenses covered by the company.
- Paid Personal Leave: 37.5 hours of paid personal leave from your second year of employment, accrued on a pro-rata basis during your first year.
- Flexible Working Arrangements
- Volunteering & Charity: One paid volunteering day per year, plus charity match funding.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
