Regional Support Specialist
About The Position
National Corporate Housing is seeking a highly organized Regional Support Specialist to provide multi-market support across a growing region. This dynamic role focuses on driving guest satisfaction, managing property and vendor relationships, supporting internal operations, and enhancing regional efficiency. The ideal candidate has strong administrative skills, a proactive mindset, and a background in corporate housing or hospitality. At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.
Requirements
- High school diploma or equivalent required
- Proven multitasker with strong attention to detail and follow-through
- Skilled communicator—clear, professional, and responsive
- Exceptional organizational and administrative abilities
- Proficient in reservation systems and data entry
- Comfortable running meetings, taking notes, and managing multiple priorities
Nice To Haves
- Background in corporate housing or hospitality
Responsibilities
- Audit property and guest ledgers to ensure accurate billing and timely payments
- Support vendor payments: post invoices, initiate electronic payments, and expedite as needed
- Review and approve market invoices and general ledger entries
- Execute lease agreements, including renewals and terminations, in coordination with properties
- Serve as point of contact for property partners and build strong vendor relationships
- Communicate renewal offers and deliver notices to vacate when appropriate
- Maintain accurate data in internal management systems for sales and service
- Evaluate market trends and guest feedback to identify regional improvement opportunities
- Support internal processes, including promotional supply ordering, contests, and meeting coordination
- Manage regional meeting agendas, lead L10 meetings, and take notes
- Track and manage office leases, partnering with Legal and Accounting teams as needed
- Handle special projects and assist with tasks as assigned by leadership
Benefits
- Competitive compensation structure
- Medical, dental, and vision insurance options
- 401k plan with discretionary match
- Company paid life insurance, short term disability, and long term disability
- Supplemental life insurance, critical illness, accident, and identity theft protection
- One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
- Inclusive Awards and Recognition Program
- Vacation, sick, and floating holidays
- Paid time off
- Paid volunteer time
- Wellness program
- Complimentary use of corporate apartments for vacation or travel (when available)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
