Copy Mail - Regional Support Associate
About The Position
Consider a new career today as a Regional Support Associate - Copy/Mail Team Member with IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions. This position is PT, On-Call and performs office services work in our clients' copy and mail rooms. We also handle hospitality, reception and shipping/receiving. Most often this position leads to full time. Hours will range per site but most assignments are within 7:30AM- 5:30PM Monday through Friday. No nights or weekends unless there would be special projects. Our client sites are in the Philadelphia metro area (Delaware Valley) Although this job listing shows Norristown as the location, that zip code was chosen as it sits in the middle of our region. This position supports all of our locations. Business professional dress code and standards are required. Reliable vehicle is required since many of our sites are not accessible via SEPTA or PATCO. Must have a valid driver's license. Hourly Compensation: $19.00-$20.00 USD per hour Many of our current site managers started their employment at IST in this role. The experience gained by working at all of the sites, translates into a well rounded manager candidate. NOTE: We ask all applicants to complete a pre-recorded interview as part of the evaluation process and those that complete the HireVue are quickly reviewed. You will receive an email prompting you to navigate to our website to submit your HireVue video response to three questions. Please treat this HireVue as a real interview since our clients will review the best applicants. We will be sending the link to the HireVue through our recruiting software and at times, that email could be captured by your spam filters so, if you are interested in this position, please check your spam folder regularly.
Requirements
- Must have access to reliable vehicle and a valid driver's license to reach all locations not on public transportation routes
- High school diploma or equivalent (GED)
- Professional appearance and demeanor
- Keyboarding and windows environment PC skills
- Excellent communication skills both verbal and written, especially when covering at receptionist positions.
- Ability to effectively work individually or in a team environment
- Lifting up to 55 pounds
Nice To Haves
- College Degree is a plus and allows a fast track plan to management
- Customer Service/ Hospitality/ Retail background preferred
Responsibilities
- Operating mailing, copy and fax equipment
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Shipping & Receiving/Ordering supplies
- Pick-up and deliver mail, parcels, copy jobs and faxes to customers
- Demonstrate flexibility in satisfying customer demands in a high volume, production environment
- Consistently adhere to business procedure guidelines as well as all safety procedures
- Back up IST site personnel for vacations or call outs.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
