Regional Supply Base Manager

Creation Technologies•Denver, CO

About The Position

The Regional Supply Base Manager leads regional and local supplier performance management, critical-shortage escalation, recovery planning, and direct engagement with specific or high-risk suppliers. The role aims to improve delivery reliability, quality responsiveness, and supply assurance for region-specific business units in alignment with the global commodity management supplier strategy. It serves as a primary escalation point when supplier delivery, quality, capacity, or responsiveness issues put Creation’s customer commitments at risk. The position supports regulated Defense, Medical, and Tech Industrial markets and requires awareness of applicable quality, compliance, and customer requirements. The preferred home base is Boise, Idaho. The position requires presence at U.S. sites in Boise, Everett, and Denver, as well as supplier visits as needed. Travel is expected to exceed 50%, with travel described as around 60% or more depending on business needs. The target hiring salary is $140,000–$150,000, depending on location, experience, and other factors, plus applicable benefits, a 401(k) plan, health insurance, and PTO. Access to export-controlled information or items requires “U.S. Person” status as defined by U.S. law.

Requirements

Minimum 5 years of experience in Supply Chain, Materials Management, Procurement, Supplier Management, Operations, Quality, Engineering, or a related manufacturing environment.
Experience including supplier performance management, escalation, MRP planning, purchasing, inventory management, shortage recovery, supplier quality, or manufacturing operations.
Strong written and verbal communication skills, including engagement with suppliers, customers, and senior leaders.
Ability to multitask and prioritize in a fast-paced manufacturing and escalation-driven environment.
Strong facilitation and leadership skills, including the ability to lead cross-functional teams without direct authority.
Ability to understand technical, quality, supply chain, and operational issues and engage appropriate subject matter experts.
Organized, self-motivated team player able to work under pressure and maintain disciplined follow-up on critical issues.
Ability to create executive updates, recovery plans, escalation summaries, scorecards, and action trackers.
Advanced knowledge of Microsoft Office, including Excel, PowerPoint, Outlook, and Teams.
Ability to improve functional processes, supplier performance systems, escalation playbooks, and performance management tools.
Commitment to implementing initiatives, exercising independent judgment within broad guidelines, and driving sustainable improvement.
Must qualify as a “U.S. Person” under U.S. law because the role requires access to export-controlled information or items.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Operations, Business, Engineering, Quality, or a related discipline.
EMS industry experience.
Practical experience in a complex manufacturing or multi-location environment.
Kinaxis/Rapid Response experience.
SIOP process management experience.
Oracle ERP experience.
Supplier audit experience.
SCAR, 8D, or RCCA experience.
Lean Manufacturing or Continuous Improvement experience.

Responsibilities

Lead supplier performance management, including supplier scorecards, business reviews, corrective-action follow-up, and performance trend analysis for regional and local suppliers in scope, in alignment with global strategy and processes.
Serve as the lead escalation point for critical material shortages, supplier decommits, supplier responsiveness issues, capacity constraints, and supplier quality disruptions affecting customer requirements.
Coordinate cross-functional escalation teams across Supply Chain, Planning, Procurement, Quality, Engineering, Operations, Sourcing, Program Management, and site leadership.
Support supplier audits, factory visits, process reviews, and operational assessments.
Develop and manage recovery plans for high-risk suppliers, including action owners, commitment dates, updated delivery schedules, escalation paths, and communication cadence.
Communicate supplier risk, recovery status, mitigation plans, and escalation needs to internal leadership, customers, suppliers, and executive stakeholders.
Build positive relationships with regional and local suppliers while maintaining accountability for commitments, delivery recovery, corrective actions, and performance improvement.
Align regional and local supplier performance processes, escalation playbooks, scorecard methodology, factory visit expectations, and recovery reporting with current global processes and procedures.
Visit supplier locations as needed for escalations, audits, factory reviews, shortage recovery, and supplier development.
Perform other duties and responsibilities as assigned.