Regional Supplier Manager, Americas Logistics

AppleIndianapolis, IN
Onsite

About The Position

Join Apple's AMR Logistics Operations team, a fast-moving and dynamic environment where flexibility and adaptability are essential. We are looking for a results-driven, analytically sharp Regional Supplier Manager to oversee post-sales logistics operations. This role requires a commanding leader who owns the data, drives strategy, and holds 3PL partners to the highest performance standards, all while building and inspiring a high-performing team. The Regional Supplier Manager is responsible for managing and elevating Apple's post-sales logistics operations through rigorous supplier oversight, advanced analytics, and decisive cross-functional leadership. This role owns the end-to-end 3PL supplier relationship in Jeffersonville, IN, driving accountability across inbound and outbound transportation, distribution, returns processing, and continuous improvement on all operational KPIs. You will serve as the critical bridge between Apple's operational goals and 3PL execution, translating complex performance data into clear action plans and ensuring the service provider consistently meets and exceeds predetermined targets. Success in this role demands someone who is analytically dominant, leads with confidence, and is equally comfortable presenting to senior leadership as they are rolling up their sleeves on the floor.

Requirements

  • A minimum of 7 years of progressive experience in logistics, supply chain, or operations management with demonstrated growth in scope and leadership responsibility.
  • Proven experience in world-class logistics operations with a strong emphasis on 3PL, vendor, or service provider management, including driving partner accountability to contractual SLAs and KPIs
  • Advanced analytical proficiency is required. You must be skilled in analytics tools and systems such as SQL, Python, Tableau, Power BI, or equivalent platforms.
  • Demonstrated ability to build and maintain operational dashboards, trend analyses, predictive models, and performance scorecards that inform decisions at every level of the organization
  • Strong track record of leading continuous improvement initiatives with measurable, documented outcomes. Lean, Six Sigma, or equivalent experience strongly preferred
  • Systems literacy is a must, with experience in Warehouse Management Systems (WMS) and/or ERP platforms such as SAP, Oracle, or equivalent
  • Proven leadership ability with a commanding presence that drives team accountability, develops talent, and elevates the performance of everyone around them
  • Exceptional cross-functional collaboration skills, with the ability to work effectively in a matrixed organization, influence without authority, and align diverse stakeholder groups around shared goals
  • Outstanding written and verbal communication skills, with the ability to translate complex data and operational nuance into crisp, executive-ready narratives and recommendations
  • Strong team player who understands that great outcomes are built through trust, collaboration, and shared ownership
  • Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business, or related field required.

Nice To Haves

  • Advanced degree (MS or MBA) preferred.
  • Post sales or reverse logistics operations in a high-volume, omni-channel environment
  • Capital planning and supplier contract management experience
  • Automation and process improvement project leadership (Lean, Six Sigma, or equivalent)
  • Experience influencing and driving strategic change in a fast-paced, matrixed organization
  • Multilingual skills a plus

Responsibilities

  • Own the full 3PL supplier relationship and performance accountability in Jeffersonville, IN, including SLA management, KPI governance, root cause analysis, and corrective action planning
  • Drive operational decision-making through advanced analytics, building dashboards, scorecards, trend models, and performance analyses using tools such as SQL, Python, Tableau, Power BI, or equivalent platforms.
  • Identify areas for process improvement and innovation; investigate problems, find root causes, and develop and implement data-backed solutions that drive measurable gains in efficiency and throughput
  • Lead capital planning and expense management, prioritizing investments, tracking spend, and holding suppliers accountable to budget commitments
  • Monitor key performance indicators across inventory, distribution, freight, cycle time, and returns, synthesizing insights into clear, actionable reporting for leadership
  • Establish and maintain new systems and processes for tracking, measurement, reporting, and analysis of logistics operations performance
  • Collaborate cross-functionally as the voice of logistics, aligning internal stakeholders and leadership on operational status, risks, and strategic priorities
  • Lead, develop, and inspire the team, setting a high bar for accountability, ownership, and continuous improvement while fostering a collaborative, winning culture
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