Regional Spanish Interpreter

Trinity Health•Maywood, IL

4d•$20 - $31•Onsite

About The Position

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team and become Loyola Strong! The English/Spanish Interpreter facilitates effective communication between patients, families, and healthcare providers by performing medical and general interpreting duties in accordance with the National Standards of Practice (NCIHC). This role ensures that language is not a barrier to quality care, while also serving as a cultural liaison when needed. This is a regional position. The interpreter will rotate between Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital based on operational needs.

Requirements

Completion of high school education or equivalent required.
Minimum of two years of professional interpreter experience in a medical setting.
Ability to interpret effectively, accurately, and impartially, both receptive and expressive, using medical terminology as appropriate.
Ability to speak, read, and write proficiently in both English and the target language. Must be able to achieve a rating of Advanced/High on the ACTFL testing scale, or equivalent.
Ability to work within an interdisciplinary, team environment.
Flexibility in response to changes in service provision demands.
Knowledgeable about the issues of cultural competency and healthcare disparities. Adaptable and sensitive in cross-cultural situations.
Excellent communication, organizational and customer service skills.

Nice To Haves

Additional college education preferred.

Responsibilities

Provide interpretation during medical consultations, diagnostic tests, procedures, and the consent process.
Clarify hospital policies regarding visiting hours, parking, and visitor amenities.
Promote clear and accurate communication to enhance patient understanding and safety.
Assess and monitor patients’ comprehension of medical information; serve as a cultural mediator as needed.
Document interpretation encounters thoroughly, including time, location, and purpose.
Record instances of patients refusing interpretation services.
Maintain detailed logs of productivity, volume, and interpretation requests.
Participate actively in staff meetings and required in-service training.
Prioritize multiple interpretation requests using sound judgment.