Regional Site Support Specialist (WI Region)

WinnCompanies • Madison, WI

7d • $83,200 - $85,000 • Hybrid

About The Position

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 28 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities.
We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.
Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.
WinnCompanies is looking for a Regional Site Support Specialist to join our team in the Wisconsin Region.
In this role, you will be responsible for providing operational and administrative support to Regional Leadership and Property Management in their division.

Requirements

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• 1-3 years of supervisory / managerial experience.
• Minimum 1-3 years of Low Income Housing Tax Credit and Project Based Section 8 program experience.
• 2 years of experience in affordable multi-family property management including direct supervision of others is required.
• Proven marketing and leasing experience at market rate multifamily communities is a plus.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• 75% of travel required primarily throughout assigned region.
• Experience with computer systems, particularly Microsoft Office Suites.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Outstanding leadership skills.
• Ability to plan, organize and prioritize work, work to deadlines using sound judgement.
• Ability to adapt successfully to changing situations and environments.

Nice To Haves

• Bachelor's degree.
• Experience within the property management industry.

Responsibilities

• Evaluate property metrics including Occupancy, NOI, Operating Standards, employee productivity, closing/leasing performance, rent growth, retention, AR, and other metrics as identified to determine a plan of action for improvement.
• Collaborate with Regional leadership team or supervisor as directed.
• Support leasing efforts and provide one-on-one training to assist properties in succeeding in their property goals and to ensure that the properties are presented and marketed in a compelling way, overcoming objections, building relationships, and creating excitement for the community.
• Monitor each property against financial objectives utilizing the review of weekly operating reports, monthly financial statements and conducting quarterly inspections.
• Through management of staff, collaborate with senior management to establish the following as needed:
• Recommend appropriate rent levels; oversee preparation and submittal of increases and renewals.
• Lead the property team to maintain optimum level of occupancy.
• Process timely and accurate move-ins, move-outs, re-certifications and renewals.
• Approve rental applications adhering to property standards and all appropriate agency standards.
• Follow company marketing policies and reporting requirements.
• Provide oversight of property tenant files.
• Ensure they are organized, complete and accurate.
• Ensure that Property Software Data is accurate at all times.
• Ensure that the site(s) maintain compliance with applicable state and federal program regulations.
• Ensure the property and grounds are well maintained.
• Direct maintenance team to implement maintenance programs and controls.
• Report property incidents, accidents and injuries in accordance with company policy.
• Collaborate with Regional Vice President to resolve resident issues and conflicts timely and in accordance with site guidelines.

Benefits

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible and hybrid work options for eligible positions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED