Service Sales

ABB•Richmond, VA

20d•Remote

About The Position

As a Regional Services Sales Manager, you will drive sales performance for ABB’s Critical Power & Energy Solutions Services within the Electrification business across an assigned service territory. You will lead sales and business development initiatives aligned with global strategy, build customer relationships, and create new order opportunities by delivering high-performance solutions for customers with critical power needs. The work model for the role is: Remote. Reporting to the Service Sales Director, you will own territory execution, manage the sales cycle, and convert customer needs into service opportunities that improve system reliability, strengthen the customer experience, and drive revenue growth.

Requirements

Demonstrated ability to prospect, develop customer relationships, manage a sales pipeline, and close service opportunities.
5+ years of sales experience, or equivalent experience, in Critical Power or equipment-related industries selling aftermarket services, contracts, and parts.
Proven ability to meet sales targets, expand market share, and convert customer needs into profitable service solutions.
3+ years of Salesforce experience managing pipeline, opportunities, and customer activity.
Strong customer-focused communication and negotiation skills.
Ability to travel domestically up to 25% of the time.

Nice To Haves

Preferred experience in business development, account management, cross-selling, and contract negotiation.
Preferred knowledge of uninterruptible power supplies, static switches, power distribution units, related spare parts, and service contracts.
Bachelor’s degree in electrical engineering, mechanical engineering, marketing, business management, or a related field preferred.

Responsibilities

Build and manage customer and prospect relationships across Financial Services, Data Center, Industrial, Government, and Healthcare markets; serve as the primary outside sales resource and customer advocate.
Drive direct sales activities, including lead follow-up, strategic account planning, application discovery, cost justification, and system configuration.
Deliver quarterly sales targets, manage assigned territories and national accounts, and expand market share.
Translate customer needs and business requirements into service solutions and proposals aligned with customer priorities.
Maintain accurate Salesforce pipeline data and coordinate documentation for quotes, contracts, and cost estimates.
Negotiate pricing and contract terms to close profitable service opportunities.
Coordinate with internal teams to support smooth sales-to-service handoffs and a consistent customer experience through the post-sales process.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High-Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.