Regional Service Manager

Lion Real Estate Group, LLC • Nashville, TN

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About The Position

Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities. Are you a maintenance leader who excels at developing teams, improving property performance, and ensuring apartment communities operate at the highest level? We're always looking to connect with talented Regional Service Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with experienced maintenance leaders who can drive operational excellence across multiple communities when opportunities arise.

Requirements

• Previous Regional Service Manager, Regional Maintenance Manager, or equivalent multifamily maintenance leadership experience
• Strong technical knowledge of HVAC, plumbing, electrical, appliances, and general building systems
• Proven success leading and developing maintenance teams across multiple properties
• Experience managing maintenance budgets, vendors, capital projects, and operational performance
• Strong organizational, communication, and problem-solving skills
• EPA Certification required
• Ability to travel regularly throughout an assigned portfolio

Nice To Haves

• additional industry certifications are a plus
• You're a hands-on leader who understands both the technical and operational sides of multifamily maintenance.
• You know how to build strong teams, hold people accountable, improve property performance, and create processes that drive consistency across an entire portfolio.

Responsibilities

• Provide leadership and oversight for maintenance operations across a portfolio of multifamily communities
• Recruit, coach, and develop Service Managers and maintenance team members
• Support communities in achieving goals related to work order completion, unit turns, preventive maintenance, and resident satisfaction
• Conduct regular property inspections to ensure compliance with company standards and maintenance best practices
• Partner with operations teams to improve property performance and resident retention
• Oversee maintenance budgets, vendor relationships, inventory controls, and expense management
• Assist with capital improvement projects, rehabs, due diligence, and property transitions
• Ensure compliance with OSHA regulations, company safety programs, and risk management initiatives
• Provide technical guidance and troubleshooting support for HVAC, plumbing, electrical, and building systems
• Assist with emergency response efforts and support communities during maintenance-related challenges

Benefits

• Medical, Dental, and Vision Insurance
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off: Vacation, Sick Leave, Bereavement Leave, Holidays
• Paid Parental Leave
• Paid Volunteer Time Off
• Employee Assistance Program
• Rewards & Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed