Regional Service Manager - The Home Depot

Omnimax Careers•Peachtree Corners, GA

3d•Onsite

About The Position

The Regional Service Manager serves as the primary field liaison between Gibraltar, retail partners, and consumers within an assigned territory. This role is responsible for driving merchandising excellence, supporting sales growth, maintaining strong retailer relationships, conducting store audits, delivering product training, and ensuring consistent execution of company initiatives and merchandising standards.

Requirements

Bachelor’s degree in business or related field preferred.
1 to 3 years related sales experience; prefer experience with Home Depot.
Exceptional written and verbal communication skills required.
Strong time management and organization skills required.
Proven ability to analyze markets and competitive trends.
Ability to operate with high sense of urgency and personal initiative and respond to multiple deadlines while maintaining good coordination and communication with colleagues and staff.
Passionate commitment to quality, follow through and high attention to detail.
Must have the ability to travel up to 70% of the time.

Nice To Haves

experience with Home Depot

Responsibilities

Execute regional business plans aligned with company growth objectives
Identify market opportunities, competitive threats, and operational improvements
Perform market research and analysis and gather customer and consumer feedback to improve product
Maintain accurate records of store visits and merchandising audits
Conduct regular store visits to evaluate merchandising standards
Audit product placement, signage, pricing, and planogram compliance
Identify and report out-of-stock conditions and space erosion
Build productive relationships with store managers, department managers, merchandising supervisors, and district leadership
Train and coach retail teams on Gibraltar merchandising standards, product knowledge, and best practices
Review product category merchandising in the store, reporting on the maintenance of the standards and expectations by giving feedback to the local team and online
Work with THD OSRs to educate them on Gibraltar’s portfolio.
Assist retail teams in understanding product features and customer benefits.
Monitor sales trends and recommend corrective actions when needed