Regional Service Manager

Safe Fleet•Regional Sales Manager - Northeast Transit & Rail,

5h•Hybrid

About The Position

The Regional Sales Manager is responsible for the retention and growth of truck equipment and trailer business, both with existing customers, as well as the pursuit of new customers and adjacent markets in the Northeast Region. The RSM captures revenue growth, enhances profitability and increased customer loyalty and satisfaction for their assigned geographic sales territory. This critical position will be required to interface extensively with customer service, operations, and the entire Clarience Technologies leadership team.

Requirements

Bachelor’s degree in business, marketing or related field or practical experience (5+ years) of business development, sales, marketing, or related experience.
Field Sales experience in the industry is a plus.
Experience working in Microsoft Office required; SalesForce.com CRM system preferred.
Must possess excellent written, oral, interpersonal, telephone skills, and presentation communication skills.
Strong negotiating skills with the ability to effectively turn around objections and work around business obstacles.
Familiarity with the truck equipment and trailer market segments.
Ability to learn and retain product specific information to advise customers on product selections and requirements.
Strong self-motivation to drive results.
Must possess a valid driver's license.
Must reside within assigned region.

Nice To Haves

Field Sales experience in the industry is a plus.

Responsibilities

Achieves sales and profitable growth above current and target levels within assigned territory and markets segments by effectively selling Clarience Technologies Covering Solutions products and services to Truck Equipment and Trailer Fleets and Dealers.
Develop and continuously refine a revenue forecast and sales funnel pipeline via Safesforce.com for the territory; to support business unit forecasting, the sales inventory, and Operations planning (SIOP) process.
Specifies market requirements for current and future products by conducting market research supported by on-going visits to current customers and prospects.
Drives sales growth to the O.E.M.’s, Up-fitters, Distributors, and small to large regional fleets.
Prospects and develops new customers, including cold calling, conducting client introductions, and face-to-face client meetings.
Establishes relationships with current and prospective customers through a variety of selling techniques.
Reviews fleet inquiry sales leads and nurtures them to sales closure.
Attends and assists dealers with state and regional trade shows and sales meetings, including providing adequate literature and display materials.
Maintains and develops a weekly/monthly sales pipeline based upon cold-calling, fleet inquiries, and opportunities with existing customers.
Ability to gain familiarity with competitor products and pricing and presents a differentiating sales argument.
Balancing customer requests versus internal capabilities to ensure that unreasonable expectations for cost, lead-time, etc. are not promised to the customer.
Follows up on customer inquiries that cannot be resolved immediately and responds to customer requirements providing updates related to due dates or product availability.
Researches market and analyzes territory to identify, prioritize and develop prospective customers.
Develops and maintains strong customer relationships through telephone and in-person customer visits, timely post-sales follow-up and by serving as a customer resource and problem solver.
Proactively analyzes customer needs and issues, utilizing problem-solving techniques to drive continuous improvement and communicates needs to Clarience Technologies staff.
Must be able to demonstrate outstanding time management skills.
Assisting with service and warranty compliance during and after the sale.
Maintains basic home office for regional management, which includes but not limited to maintaining Clarience Technologies provided equipment such as computer/laptop, and printer.
Complies with company expense reporting policy.
May perform other duties as assigned.
Work with the Business Unit Leadership Team, National and Regional Team members to foster open dialogue, develop a team environment and culture, and create strong morale and spirit within the team, promoting the sharing of wins, successes, and challenges.
Carry out the Clarience Technologies brand through all duties and responsibilities.
Always present themselves in their role and in society in a manner consistent with the Clarience Technologies Brand, including maintaining personal appearance, vehicle cleanliness and condition, and follow customer entertainment guidelines.
Set an example to their peers/ subordinates and be accountable to ensure a consistent brand image for their team.
Identify and document personal development short-term and long-term growth objectives and in conjunction with their manager, measure their progress to achieving these objectives on an annual basis.