Regional Service Coordinator (Mid-West Region)

Virginia Information Technologies AgencyHanover, VA
$63,921 - $80,224Onsite

About The Position

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth. DJJ is seeking a QA Regional Service Coordinator for the mid-west region of the Commonwealth. This position will effectively plan and implement the statewide continuum of community based and residential services through referral processing, service matching, oversight of service delivery, quality assurance monitoring, and data tracking. The position will also effectively plan and implement the Standardized Program Evaluation Protocol (SPEP™) to strengthen and improve youth outcomes through partnership, education, and transparency.

Requirements

  • Considerable knowledge of evidence-based programs and services in the juvenile justice field.
  • Considerable knowledge of methods of training, coaching, and technical assistance, program evaluation, and program monitoring processes.
  • Working knowledge of risk assessment instruments and developing assessment-driven case plans.
  • Demonstrate the skill and ability to analyze and solve problems, including gathering information, anticipation of problems, review of the accuracy/validity of information, interpreting data, drawing conclusions, weighing of impact of decision-making, and facilitation of implementation of recommendations/solutions.
  • Demonstrate the ability to clearly present information in written and oral formats; simultaneously and effectively manage multiple tasks and projects; and work independently and within a team.
  • Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
  • Ability to establish and maintain effective working relationships with staff from various levels of agency operations.

Nice To Haves

  • Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership functions.

Responsibilities

  • Plan and implement the statewide continuum of community based and residential services through referral processing, service matching, oversight of service delivery, quality assurance monitoring, and data tracking.
  • Plan and implement the Standardized Program Evaluation Protocol (SPEP™) to strengthen and improve youth outcomes through partnership, education, and transparency.

Benefits

  • Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.
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