Regional Senior Creative Manager - Design Studios

Boston Consulting Group•Atlanta, GA

About The Position

As a Senior Creative Manager in the Design Studios (DS), you will be the creative leader, inspiring clients with creative solutions that deliver business impact. You will bring design inspiration and thought leadership to our clients and our creative teams, setting the long-term creative vision and strategies, and driving delivery of innovative, high-quality solutions for all engagements. You will develop and implement creative solutions and approaches in various creative projects, overseeing them to completion, while creative growing the next wave of creative leaders in Design Studios. In partnership with the Design Studios regional/global leadership team, you will develop and deliver our creative service offering, helping to drive innovation and engaging partnerships with the BCG Consulting Team. You will develop an understanding of our current client engagements, including products, services, the target audience, and competitors’ activities. You will also effectively balance creativity and business needs — providing clear direction, guidance, and feedback to influence and lead teams to drive impact and deliver excellence on budget and schedule.

Requirements

You have a bachelor’s degree or similar in Design, Marketing, Advertising or related Creative field
You have at least 12-16 years of relevant experience in a professional services environment or a design start-up or agency.
You’ve gained strong management experience in design/creative teams.
You possess strong conceptual and design skills and are experienced in improving the conceptual, technical, and creative performance of teams.
Your strong creative and problem-solving abilities enable you to supplement project teams.
You excel at establishing and maintaining effective relationships with key internal and external stakeholders.
You’ve gained experience working in a collaborative design environment; experience working with global teams is a plus.
You have B2B experience and business language knowledge.
You have proven client-facing experience, along with persuasive and dynamic presentation skills.
You have a demonstrated ability to understand and apply principles of visual organization, composition, information, hierarchy, symbolic representation, typography, aesthetics, and the construction of meaningful designs.
You have excellent English language skills; other languages requested in certain locations.

Responsibilities

Driving inspiration, creative quality and delivering on client expectations
Developing concepts to improve the quality of production, and implementing new globally consistent standards.
Managing and continuously developing underlying teams, high-performers and low performers.
Engaging with DS leadership on the future vision, external business trends, and team requirements
Establishing and monitoring service levels to ensure consistent, on-time delivery of high-quality projects to support our client teams
Developing and maintaining feedback from clients and team members to ensure the quality of deliverables
Ensuring periodic review and reporting against KPIs and other performance metrics for both internal and outsourced services
Developing concepts to improve the quality of all creative concepts, content, and product deliverables from the regional level to align with globally consistent standards
Making effective presentations to clients and ensuring the highest quality levels in a multilingual, multinational environment
Receiving regular feedback on services and ensuring effective communication and high satisfaction levels between DS and consultant teams
Hiring, training, and developing internal team members, regularly monitoring and communicating performance, and providing ongoing development and coaching
Maintaining a high level of team engagement and motivating and coaching team members to be good service and people managers
Ensuring smooth coordination between DS teams and consultant teams across offices
Planning for appropriate resourcing and team structures to meet the evolving business needs
Maintaining active communication and sharing best practices across all verticals
Maintaining external professional relationships to ensure the ongoing availability of specialized expertise, gifted freelancers, and reputable studios and producers when their services are required.

Benefits

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis

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