Regional Security Operations Lead

Microsoft,
$130,900 - $303,600Hybrid

About The Position

In alignment with Microsoft values, this role is part of the CO+I Physical Security team, dedicated to delivering a trustworthy security program to protect personnel, infrastructure, data, and confidential information for the Microsoft Cloud. The Regional Security Operations Lead will be accountable for physical security operations at datacenters and related facilities within their geographical areas of responsibility. This role involves managing Regional Security Operations Managers and Country Security Managers, leading teams in collaborating with stakeholders to meet security requirements, anticipating security disruptions, and developing strategies for risk mitigation and response. The position requires communicating risk analysis findings and root cause analysis reports to stakeholders and leaders. This opportunity offers leadership growth and development in physical security acumen and global security program management. The role requires the candidate to be located in the applicable region, with flexible work-from-home options. Microsoft’s Cloud Operations & Innovation (CO+I) is responsible for the core infrastructure and foundational technologies for Microsoft's online services. CO+I focuses on employee personal and professional development through trainings, growth opportunities, Career Rotation Programs, Diversity & Inclusion initiatives, and professional certifications. Microsoft's infrastructure includes a global portfolio of over 200 datacenters in 32 countries, supporting services for over 1 billion customers and 20 million businesses worldwide. Environmental sustainability and optimization are key aspects of their datacenter design and operations.

Requirements

  • 8+ years' experience in Security Program or Program Management or related field
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Bachelor's Degree in Business Risks or related field AND 12+ years' experience in Security Program or Program Management OR equivalent experience.
  • 4+ years people management experience
  • Industry security certifications such as CPP, PSP, or other relevant security certification
  • Experience with or exposure to regulatory and industry compliance frameworks and audits (e.g. ISO27001, SOC, PCI)

Responsibilities

  • Oversee and ensure the quality and high-performance delivery of one of the largest contract/vendor security guarding programs in the industry.
  • Continuously assess and scorecard vendors’ performance and staffing levels, recommend changes to reduce costs and optimize.
  • Ensure workplace health and safety programs are in place and running well.
  • Collaborate with peer teams and organizations to ensure the security operations team is aligned with broader strategy and initiatives, fully supporting leadership priorities, being good partners, helping reduce costs, time burden, and complexity, and being responsive trusted advisors.
  • Strategically develop guidelines for teams to deliver specialized physical security services in geographical areas of responsibilities.
  • Oversee teams monitoring, detecting, and responding to events across the organization.
  • Attract, develop and retain talent; deliver results through teamwork and effectively manage a team, where members are located in datacenter regions throughout multiple countries.
  • Provide sound guidance to teams to design, implement, and monitor security controls to treat risks to infrastructure, business, people, and assets and then monitor the effectiveness of measures taken to modify risks.
  • Receive escalations/notifications of physical security and business impacting incidents/events and provide strategic direction through security planning, risk management, and partnerships, while ensuring leadership is made initially and continuously aware when appropriate.
  • Ensure appropriate personnel are managing incident response effectively and teams coordinate activities with HR, legal, and authorities with jurisdiction as appropriate.
  • Act as a subject matter expert to create strategic alliances with Microsoft's internal and external clients/partners.
  • Embody our culture and values.

Benefits

  • Flexible work opportunity to work from home partially or fully
  • Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications
  • USD $130,900 - $277,200 per year (US range)
  • USD $165,600 - $303,600 per year (San Francisco Bay area and New York City metropolitan area range)
  • Certain roles may be eligible for benefits and other compensation.
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