Regional Security Manager, Bay Area

Discord•San Francisco, CA

11h•$180,000 - $202,500•Onsite

About The Position

Discord's Corporate Security team is searching for a Regional Security Manager, Bay Area to join us in our mission to provide a safe and fun work environment! As a Regional Security Manager, you’ll be in charge of running and growing Discord’s office security program. You’ll contribute to the company by managing the security officer team, monitoring and ensuring the health of technical security systems, and contributing to security planning for new Discord offices. This role reports into our Senior Manager of Corporate Security and is based onsite at our San Francisco HQ office. If you’re a security professional with a high level of initiative, boundless curiosity, and a desire to help keep Discord employees safe, please join us.

Requirements

5+ years of physical security experience, particularly in guard force management and overseeing corporate office security
2+ years of people management experience
Extensive experience in project management, including RFPs and process improvement, and change management. Experience managing vendor relationships.
Experience managing budgets, spend forecasting, and contract management
Access control and video management experience, particularly around Brivo, Genetech, HID, and other systems
Excellent verbal and written communication and are experienced in de-escalation techniques
Ability to multitask, prioritize, and handle emergency situations
Excellent customer service skills and a professional demeanor
Ability to perform on-call duties during critical incidents and emergencies and are able to travel occasionally as required to support operations and meet training requirements
High level of integrity and discretion in handling confidential information

Nice To Haves

ASIS CPP, APP, CTM or PSP certification
Knowledge of law enforcement agencies and regulatory requirements, especially in the California Bay Area
Knowledge and experience with start-up organizations, and/or the tech industry
You’re a pro-tier Discord user

Responsibilities

Be responsible for all aspects of safety and security for Discord’s San Francisco headquarters and European office locations, including day-to-day operations and long-term projects
Manage Discord’s contract Security Officer team, ensuring high levels of service and professionalism
Serve as the in-office security representative for CorpSec. These duties include answering questions from employees, engaging with visitors, securing internal events, conducting security interviews, investigations, and training sessions
Develop and uphold standard operating procedures and protocols for facility protection and personnel management within the vendor guard force.
Act as the incident response coordinator for Discord HQ. Lead annual incident management exercises, construct scenarios, and create training objectives
Define and manage KPIs/SLAs for security vendors; conduct audits and drive performance improvements
Monitor and maintain security systems, conducting preemptive health checks and ensuring maximum uptime. Planning and building out security technical architecture, including VMS, ACS, system controls, subsystems, and ancillary security products
Work cross-functionally with other teams, particularly Information Technology, Workplace Services, and Facilities, to ensure the safety and security of Discord employees and guests