Regional Sales Support Representative
About The Position
Sioux Chief Manufacturing is looking for a Regional Sales Support (RSS) team member to partner with our Regional Sales Managers and independent sales representatives to grow sales, strengthen customer relationships, and keep the sales process moving. The ideal candidate is highly proactive, organized, resourceful, and comfortable taking ownership. You’ll need to anticipate needs, follow up relentlessly, solve problems, and keep multiple moving pieces on track. This position reports to the Regional Sales Manager and works closely with sales representatives, customers, and internal departments across Sioux Chief. The position includes at least one trip per quarter to call on key and target accounts and participate in rep training. Travel may also include customer events, association meetings, and trade shows. At Sioux Chief, Regional Sales Support is more than an administrative role. You're a sales partner. You'll have the opportunity to make a real impact on territory performance by helping our sales team identify opportunities, solve problems, strengthen customer relationships, and ultimately grow the business.
Requirements
- Strong verbal, written, and listening skills
- Excellent organization and time-management skills
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft Office and CRM systems
- Strong computer skills
- Takes ownership and stays ahead of the game
- Sees what needs to be done and takes action without being asked
- Follows through on quotes, customers, reps, and opportunities
- Anticipates needs of RSM, reps, and customers
- Natural problem solver
- Comfortable taking initiative
- Can manage multiple moving pieces and prioritize without losing details
- Communicates exceptionally well
- Enjoys being part of a sales team
- Curious and wants to understand products, customers, the plumbing industry, and competitors
Nice To Haves
- Previous sales or customer service experience in the plumbing industry is a plus
- Plumbing product and industry knowledge is preferred
- A bachelor's degree is preferred, but relevant experience matters
Responsibilities
- Serve as a primary point of contact for independent rep agencies and field sales personnel
- Partner closely with the Regional Sales Manager to plan, forecast, and manage the sales territory
- Track and follow up on quotes, samples, returns, specifications, and other sales opportunities
- Enter and maintain accurate sales activity and correspondence in Salesforce
- Identify opportunities and make recommendations to improve unacceptable margin levels
- Build strong relationships with customers and understand their business needs
- Administer and communicate sales programs, rep sales plans, promotions, rebates, and special pricing
- Manage specification job chase projects and proactively follow up on opportunities
- Coordinate custom quotes across departments and own the follow-through all the way to the customer
- Maintain and utilize the Market Net Database and communicate special pricing to sales management, customers, and reps
- Develop strong product and installation knowledge to support customers and identify opportunities for upselling
- Provide technical assistance and help reps understand product features, benefits, installation procedures, and selling strategies
- Support plant tours, customer roundtables, sales meetings, training, and other sales events
- Stay current on industry news, products, and competitive activity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
