Regional Sales Specialist - Texas

Watercrest Senior Living•Vero Beach, FL

About The Position

The Regional Sales Specialist is a trusted advisor to community sales teams for our Sage Park (TX) communities, potential residents and their families, along with the community at large, and establishes a working rapport with onsite Marketing and Leadership staff. The Regional Sales Specialist focuses his/her attention on implementing sales and marketing growth strategies as developed by the Vice President of Sales Operations, assisting communities to achieve and maintain budgeted census, and reports goals, results, and routine feedback about status of community and sales team of assigned communities to Regional Director of Operations and/or Vice President of Sales Operations when requested or by schedule.

Requirements

Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts’
Basic computer skills, including but not limited to Word, Excel, and entering complete and detailed data into computer Customer Relationship Management program, and maintaining sales and marketing plan and competitive analysis spreadsheets
Ability to work independently with minimum supervision; problem-solving, conflict management, budgeting.
Neat, professional, courteous manner and appearance
Organizational skills
Ability to effectively lead and motivate sales teams
Knowledge of current Federal and State laws pertaining to IL, AL, MC communities
Able to make independent decisions
Must be able to communicate in a warm, friendly and caring manner
Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA)
Must possess a passion to work with and around senior citizen
Knowledge of customer service principles and practice
Travel as required, including overnight and multiple days
Must possess current driver’s license and appropriate driving record
High School Diploma or equivalent
Five (5) years in the senior living environment; minimum three to five (3-5) years in senior living sales
Proven senior living sales and referral track record

Nice To Haves

Bachelor Degree preferred
Public Relations/Advertising experience a plus

Responsibilities

Servant Leadership directs all aspects of decision making, and the Regional Sales Specialist respects and adheres to sales calls, reporting, information submittal, and other potential required deadlines as set forth by the company
Assist with onsite sales support in such instances where positions are temporarily open or physically unfilled, or otherwise may require physical presence in the community
When supporting within communities, responsible for handling incoming inquiry calls, community tours, and establishing detailed follow up steps with prospects and families, including detailed entry into customer relationship manager program
Evaluate that the assigned communities’ sales leaders maintain current, accurate and appropriate reports regarding census, sales, and marketing efforts
Assist communities with general sales and marketing support questions
Assist communities as needed with planning, developing and coaching through execution active 12-month sales and marketing plans, and monthly reviews of these plans
Assist communities with providing expertise on analysis and advisement for local advertising and event efforts that assure compliance with company protocol, assist with submitting proper requests for company-produced advertisement copy
Assist with completion (as necessary) and monitoring of competitive analyses
Assist communities with planning and coaching related to professional outreach efforts, including medical and business professionals
Assist communities with planning and hosting events for prospects and referral sources
Possesses and maintains a strong knowledge of the community’s services, programs, team member’s backgrounds, talents and offerings
Responsible for clear and frequent communication with community sales teams and home office leadership
Creates positive relations with regional and community teams through recognition of excellent performance and promotion of teamwork
Assist with sales training classes, on-the-job training and orientation programs for all associates regarding sales as requested
Other duties pertaining to the Sales Specialist role as required
Travel as required, including overnight and multiple days