Regional Sales Operations Leader - North

ABB•Columbia, NY

2d•Remote

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales Excellence Leader Your role and responsibilities: The North Regional Sales Operations Leader plays a fundamental role in achieving our ambitious order, growth and diversification objectives. This position requires the ability to lead a Regional sales support team and work in partnership with the local Districts. You will be responsible to set team goals and expectations, establish a vision for your Organization, enable & optimize success of each team member and define clear KPI’s to improve effectiveness & productivity of the Sales Support Organization. You must be comfortable multitasking and interacting directly with Sales Leaders, functional team members & ABB Customers. You will be expected to build solid relationships inside and outside of the Commercial Organization to ensure execution, e.g., Operations, Customer Service, and Sales Managers. A certain level of technical knowledge of electrical products and services will be expected. An ability to learn tools, systems & processes quickly and think creatively will be necessary to add value to customers and to your team. This position operates in a dynamic environment where it is imperative to be able to organize, prioritize and have confidence in responding. While this is a remote position, successful candidates will be located in the North Territory: OH, PA, WV, IN, MI, VA, NC, SC, MD, DC, DE, NH, RI, NY, NJ, MA, CT, ME. This role is contributing to the Electrification Division in the United States. You will be mainly accountable for: Sales Team Leadership — Build, coach, and develop a high‑performing sales support team with clear KPIs, balanced workloads, and continuous skill growth. Operational Excellence — Own and optimize end‑to‑end sales processes, removing bottlenecks, reducing cycle times, and driving productivity across inside and outside sales. Digital Sales Enablement — Identify and implement digital tools (CRM, CPQ, analytics) that automate tasks, enhance responsiveness, and enable data‑driven decision making. Cross‑Functional Partnership — Collaborate with Regional Sales VPs and District Managers to support operational rhythms, accelerate business growth, and strengthen organizational effectiveness.

Requirements

Bachelor's Degree from an accredited university or college (preferred) or equivalent experience
10+ years of sales and/or commercial Organization, sales support, and/or post-sales order execution experience in the electrical industry.
Managerial experience leading team members preferred.
General knowledge of power transmission & distribution products/systems preferred.
Previous experience with business-to-business customer support preferred.
Candidates must already have work authorization that would permit them to work for ABB in the US.
Possess an enhanced knowledge of SFDC, SAP, Empower and relevant systems
Passionate about solving customer problems, and resolving issues
Ability to travel up to 20% as needed

Responsibilities

Build, coach, and develop a high‑performing sales support team with clear KPIs, balanced workloads, and continuous skill growth.
Own and optimize end‑to‑end sales processes, removing bottlenecks, reducing cycle times, and driving productivity across inside and outside sales.
Identify and implement digital tools (CRM, CPQ, analytics) that automate tasks, enhance responsiveness, and enable data‑driven decision making.
Collaborate with Regional Sales VPs and District Managers to support operational rhythms, accelerate business growth, and strengthen organizational effectiveness.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance)
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation under a permissive time away policy.
Eligible for a short-term incentive plan/annual bonus.