Regional Sales Office Director

Capital Group•Los Angeles, CA

13d•Onsite

About The Position

The Regional Sales Office Director will lead a site-based sales team responsible for raising and retaining assets for Capital Group. The role is responsible for building a strong culture, developing critical capabilities, and enabling meaningful career growth by hiring and developing top sales talent, empowering associates, and promoting innovation within the Regional Sales Office (RSO). The Director will contribute to the development of integrated business plans, sales strategy, and national operating objectives for the North American Client Group (NACG). The Director will develop, maintain, and leverage strong business relationships with key internal and external stakeholders.

Requirements

You have strong leadership qualities and the ability to influence others.
You have a strong sales aptitude and the ability to lead sales and support associates.
You have a strong service aptitude to ensure client expectations are met and/or exceeded.
You demonstrate initiative by identifying issues and recommending solutions on complex and broad matters.
You can operate effectively in highly ambiguous environments, bringing clarity, structure, and momentum amid evolving priorities and incomplete information.
You can effectively plan and manage the work of broad business areas to achieve results consistent with broad business objectives.
You can manage a high and dynamic workload, effectively prioritizing competing demands while maintaining focus on the most impactful outcomes.
You proactively innovate by identifying and adopting new ways of doing business, including the effective use of technology, to improve outcomes for clients, associates, and the firm.
You have highly effective written and oral communication skills with a diverse group of associates, senior business leaders and a diverse group of individuals outside the organization.
You have demonstrated the ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives.
You have expert knowledge of the financial services industry.
You exhibit knowledge in current and possible internal and external future policies, practices, trends, technology and information affecting the division, NACG, and Capital.

Responsibilities

In partnership with RSO and Field sales leadership, translate national objectives into actionable priorities, targets, and action plans across assigned business groups.
Set clear vision, strategy, and priorities for the assigned business group within the RSO.
Ensure consistency in purpose, operating practices, and execution across divisions within the Director’s business group and in coordination with Field Sales partners.
Oversee execution of sales campaigns and strategic initiatives across assigned divisions to increase client engagement and drive sales.
Assess client satisfaction within the business group and sponsor changes to improve outcomes and long-term relationships.
Establish quantitative and qualitative metrics and operating routines for core processes within the business group.
Monitor performance with regular meetings with National Sales and Division Managers, recommending adjustments as needed.
Select, develop, and maintain an effective team of RSO Division Managers and leaders within the business group.
Coach and develop associates to meet business goals and strengthen leadership capability.
Cultivate strong, diverse teams by modeling Capital Group’s core values and fostering a culture that reflects what makes Capital a special place to work.
Create high standards of excellence, engagement, and accountability across assigned divisions.
Lead with care, authenticity, and energy; actively engage and motivate associates.
Manage budget and expenses for the assigned business group responsibly.
Partner with RSO leadership to shape organizational structures and resource allocation that support evolving business needs.
Demonstrate deep understanding of NACG’s business model, strategic initiatives, and investment platforms as they apply to the business group.
Maintain expert knowledge of the financial services industry, firm priorities, and emerging trends affecting assigned divisions.