Responsible for the direction, supervision and improvement of all functions and operations of the regional office, including establishing sales territories and goals for sales staff. Analyzes sales statistics, evaluates and recruits retailers and ensures retailer adherence to corporation policies and rules. Responsible for maintaining current knowledge of lottery programs, products, policies, and procedures. Responsible for training, supervising, motivating, and monitoring the performance of regional staff. Will establish and supervise the development, monitoring, and reporting of regional and/or departmental goals. Responsible for building and sustaining relationships with existing customers/retailers and leading the sales team in targeting and pursuing business opportunities. Responsible for determining the effectiveness with which functions, responsibilities, and assignments are being met and for determining the effectiveness with which the territory is performing. Responsible for studying, analyzing, and reporting on operational issues. Oversees prize payment process at regional office, ensuring all LLC operational procedures are followed. Responsible for oversight of all regional office records, correspondence; licensing information and other records as needed. Coordinates activities with other LLC departments as required to meet operational and organizational mission and goals. Remains current on new products, regional activities, and industry trends. Ability to efficiently use the technology provided by LLC. Communicates with people outside the organization, representing the LLC to customers, the public, the government, and other external sources. Responsible for establishing and maintaining a critical thinking environment that aligns with the mission, vision, and values of the corporation. Performs other duties within the scope of job assignment as required or requested by supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees