Regional Sales Manager (Pittsburgh, PA)
About The Position
Diesel Direct is seeking a Regional Sales Manager for our Pittsburgh, PA location. This role provides direct management oversight for branches, clients, and subcontractors in their assigned area. The Regional Sales Manager has the overall responsibility to meet or exceed customer and business expectations as efficiently as possible, including branch level P&L management. This position plans, organizes, and monitors fuel deliveries, ensuring a smooth and consistent operation. Additionally, this role provides leadership, coaching, and direction to develop talent within the organization. The Regional Sales Manager interacts with customers, sales personnel, third parties, and internal departments regularly to identify opportunities and resolve business challenges proactively.
Requirements
- Supervisory experience preferred especially in a transportation environment.
- Experience with P&L management.
- Strong command of Excel and good command of analytics.
- Management training and mentoring experience.
- Excellent communication skills to professionally and effectively deal with customer issues and motivate employee performance.
- Strong organizational skills to prioritize tasks under time constraints.
Responsibilities
- Establish efficient management model to provide for execution of our delivery model.
- Meet or exceed all safety and compliance goals.
- Meet customer service commitments and create a customer satisfaction culture.
- Continuously increase route density and route profitability.
- Maintain a high level of employee satisfaction.
- Increase participation in the gallons programs.
- Serve as the regional escalation point for branch-level communication with customers to resolve customer satisfaction issues. Determine accountability and process for resolving issues and ensure appropriate and timely follow-up with customers.
- Review rec sheets and actual time worked and submit weekly reports for payroll.
- Maintain overall responsibility for the accuracy of all paperwork such as rec sheets and IFTA reports.
- Identify training deficiencies, make recommendations, and provide for training needs.
- Identify longer-term trends and recurring issues and implement solutions to optimize productivity and efficiency.
- Monitor and manage overtime hours worked with the goal of decreasing the trend of cost of overtime expenses.
- Evaluate employee performance and communicate positive and negative feedback to employees. Ensure all performance is documented according to company policy. Provide direction and manage employee performance issues to resolution.
- Identify and develop talent to meet organizational needs. Continuously work to raise the performance bar through coaching and employee development.
- Interview potential candidates for hire and make hiring recommendations.
- Communicate company policies and procedures to employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
