About The Position

Baxter's Hillrom Patient Support Systems (PSS) business unit is focused on accelerating patient recovery through innovative solutions for patient monitoring, safe patient handling and transport, non-invasive respiratory therapy, and smart beds and surfaces. The PSS Product Portfolio serves acute care hospitals, long-term care facilities, and home care, addressing the demands faced by healthcare executives, clinicians, and operations teams. The solutions aim to improve patient experience, reduce costs, and support caregivers who are often overextended due to patient conditions and documentation requirements.

Requirements

  • Bachelor’s degree required
  • 5+ years of experience in sales and sales management.
  • 5+ years’ experience in the Acute Care/Hospital capital equipment space.
  • Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

  • MBA preferred.
  • Additional experience with Acute Care rental therapy products ideal.
  • Previous people leadership experience preferred.

Responsibilities

  • Provide overall sales leadership of Account Executives, Sales Associates, Clinical Solutions Account Managers, and Sr Clinical Managers to drive profitable revenue and market share growth in assigned geographical regions/territories, across all product segments in Capital, Rental and Service.
  • Develop and implement area specific strategic and tactical plans.
  • Establish and supervise attainment of targets.
  • Proactively address market and competitor activities.
  • Assist in deals on key strategic accounts including IDN & Enterprise Account relationships within respective geography.
  • Develop and communicate quarterly/annual sales strategies and plans for the assigned area to drive profitable, balanced revenue growth across all product lines, ensuring customer satisfaction and alignment with market trends.
  • Define individual and market-specific sales goals tied to regional objectives.
  • Track and report team progress toward targets through weekly/quarterly/annual plans.
  • Implement and monitor project tracking and forecasting using the CRM system.
  • Use sales competency to maximize personal and team performance, providing coaching to reinforce strengths and correct off-track areas.
  • Conduct regular field travel to mentor team members and understand customer needs and market dynamics.
  • Complete planning, forecasting, objective-setting and action-planning.
  • Continually assess regional sales activity to understand market trends and competitor activity across all product lines.
  • Partner proactively with cross-functional teams (ITSEs, MBSEs, RBEs, marketing, finance, sales operations, HR, etc.) to organize and align resources that support strategic and tactical goals.
  • Support action plans for key needs, demand fulfillment and creation (including driving installed-base replacement), and implement service programs that protect/defend the installed base.
  • Cultivate effective collaboration among capital sales, therapy rental and service personnel to optimize profitability and customer satisfaction.
  • Build and manage strong customer relationships, including major hospital systems and IDNs.
  • Regularly meet with customers to understand needs, resolve issues, present product lines and services clearly, and develop, train and implement pricing guidance and deal-structuring strategies.
  • Provide day-to-day leadership for the area sales team, ensuring staff are equipped with required training, tools and information.
  • Lead process improvement by identifying performance targets, measuring outcomes, enhancing regional results.
  • Travel up to 80% (air/car) as required.

Benefits

  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Childcare benefits
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