Regional Sales Director - FL, AL, MS

UnitedHealth Group•Tampa, FL

4h•$75,000 - $160,000•Hybrid

About The Position

Optum Home & Community Care, part of the Optum family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs — helping patients access and navigate care anytime and anywhere. As a team member of our Senior Community Care (SCC) team, we work to provide care to patients in nursing homes, senior housing and assisted living settings. This life-changing work adds a layer of support to improve access to care. We’re connecting care to create a seamless health journey for patients across settings. Join us to start Caring. Connecting. Growing together. The Regional Sales Director is responsible for managing a direct to consumer sales organization within FL, AL, MS for the UnitedHealth Care Nursing Home Plan and Optum Care Model . The Regional Sales Director will be responsible for managing a team of sales representative (“SAM's") in those markets. The Regional Sales Director is accountable for generating new membership (“gross adds”) consistent with the budget and the revenue assumptions by month (“member months”) If you are located in Florida, you will have the flexibility to work remotely as you take on some tough challenges.

Requirements

Appropriate state health insurance licensure and UHC Certifications within 90 days of hire date or able to obtain
2+ years of managing a sales organization
Lead management software knowledge and preview experience
Proven managing a salesforce utilizing a standard model, including the use of a CRM (salesforce.com, Siebel, or a similar product) to drive decisions
Proven intermediate user level in Microsoft Word, PowerPoint and Excel
Proven ability to work a variety of hours, early morning, evenings and weekends, as required by various sales activities

Nice To Haves

Knowledge of healthcare industry
Technical knowledge of the healthcare industry, especially long term care Medicaid and Medicare
Proven budgeting expertise
Proven management of a direct to consumer staff
Proven exemplary oral and written communication skills
Proven time management skills
Proven to use of technology to improve efficiency
Proven critical listening and thinking skills
Proven decision making/problem solving skills
Proven territory planning and management skills
Proven negotiation skills
Proven presentation skills
Proven sales Management Skills
Proven ability to work effectively independently and within a team environment

Responsibilities

Manage the day to day activity of a market sales team, with an expected number of direct reports not to exceed eight full time employees
Develop and executes an annual sales plan, and monitors results based on monthly performance
Provide senior market leader with assistance, reports and other items as requested, and functions as a member of the market leadership team
Oversee compliance with the Medicare Marketing Guidelines
Manage the implementation and adherence with the CCM direct to consumer sales model
Lead the market internal customer relationship management meeting (CRM Meeting) for the site, which includes developing and driving cross functional action plans, ensuring issues are resolved and documented, and same store account plans are in place
Utilize the MAP process to establish, discuss and monitor direct report’s performance, create development plans, and implement corrective action measures as appropriate and described in Optum performance management guidelines
Recruit, hire and assist with the training of sales personnel
Provide day to day direction to SAMs and assigned management personnel
Manage CRM tool (bConnected) in accordance with departmental policies and metrics
Oversee the implementation process consistent with the organization’s Implementation Process as outlined in salesforce.com. Ensure new SNF launch metrics are achieved
Conduct weekly 1/1 with direct reports to facilitate and monitor performance
Provide month end report to RVP of Sales and action plan for subsequent month
Conduct face to face contact with SNF personnel to address concerns and present the Optum CCM value proposition
Provide compliance oversight and ensure all assigned sales personnel abide by the Medicare Marketing Guidelines
Serve as subject matter expert for market(s)
Engages in on-going self-development planning that builds personal leadership skills, organizational knowledge and expands knowledge within the industry
Seeks opportunities to network with colleagues, share experiences, willingness to provide direct support, solicit feedback and exchange ideas
Develops and achieves professional growth goals, objectives and reviews with supervisor
Practices UnitedHealth Groups Mission, Vision and Values