Regional Sales Director, CRM (Dallas/Fort Worth, TX)

Abbott • Fort Worth, TX

3d • $130,600 - $240,800 • Remote

About The Position

Abbott is a global healthcare leader focused on advancing treatments for cardiovascular disease through innovative medical technologies in Cardiac Rhythm Management. This role is for a Regional Sales Director (RSD) for the CRM team, based in Dallas or Fort Worth, TX. The RSD will manage and direct the sales of Abbott CRM products and services within a specified region, identify market opportunities, and achieve sales objectives. The position involves leading and coaching territory managers and clinical specialists to build a high-performing team, ensuring competent clinical coaching, and improving customer interface. Responsibilities include contract negotiation, customer engagement, performance management, and clinical competency development. The RSD will also set regional sales strategy, support the regional sales plan, and foster a positive team culture. This role requires significant travel and involves working in a quality system environment.

Requirements

• A Bachelor’s degree in Business Administration, Marketing or equivalent.
• 8+ years of progressively more responsible work experience in Tachycardia/Bradycardia product areas or a related discipline, including direct experience in CRM product sales preferred.
• Proven and documented sales and clinical performance in the cardiology/cardiovascular field.
• Ability to lead workstreams and initiatives utilizing critical thinking skill sets.
• Ability to provide direction and monitor progress of direct reports clinical and sales objectives, monitor quality, outcomes, and sales performance measures.
• Able to perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.
• Solutions oriented to problem solve with a fact-based orientation.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Nice To Haves

• Master’s degree preferred.
• Prior commercial and clinical trial experience in cardiology/cardiovascular.
• Documented successful leadership experience of sales and clinical teams.
• Abbott cardiovascular experience.

Responsibilities

• Primary management responsibility for directing the CRM sales of Abbott products and/or services in a specified region.
• Assist in identifying and evaluating market opportunities and sales potential to establish and achieve sales and clinical objectives.
• Lead and coach the activities of territory managers and clinical specialists to develop a high performing team for commercial and clinical trial activity responsibilities.
• Meet the authorization training requirement to support CRM procedures for competent clinical coaching of their team and improved customer interface.
• Assist with contract negotiation, customer engagement, performance management, and the clinical competency development of their direct reports.
• Coach on how to proactively support CRM procedures to achieve safe outcomes.
• Drive continuing education within their region to ensure quality and best in class customer support.
• Set the sales strategy in their region meeting the franchise goals.
• Support and achieve the regional sales plan.
• Develop a safe learning environment and uncompromised positive team culture.
• Create an entrepreneurial and supportive work environment by providing weekly team calls, discovery workshops, regional meetings, and individual discussions.
• Recruit, onboard, coach for sales and clinical performance and develop their direct reports.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives and empower the team to assist in the development of the CRM franchise.
• Assist individuals with quarterly goals, development plans and provide annual performance reviews.
• Foster proper targeting and drive customer and account engagement planning to advance the commercial sales process.
• Prepare regional sales forecasts and participate in the determination of market potential and in the preparation of CRM sales expense estimates for the region.
• Provide accurate sales forecasting and drive sales accountability with forecasting.
• Quarterly field travel with your team visiting customers while ensuring clinical competencies and sales advancement.
• Propose strategies and initiatives to improve the franchise customer focus and support.
• Build strategic cross functional partnerships to further franchise and organizational objectives specifically, marketing, training, enterprise accounts and clinical trial.
• Demonstrate exceptional organizational and operational skills.
• Monitor compliance with company policies and procedures.
• Assist with case support and proctor planning and conflict resolution.
• Annual region budget oversight and compliance.
• Approval of direct report expense reports and address compliance issues as needed.
• Complete vendor credentialing process for hospital access as required.
• Remain current on developments in field(s) of expertise, regulatory requirements, a comprehensive knowledge of the company's products, markets, and objectives as well as industry trends.
• Resolve and/or facilitate resolution of problems including identifying causes to prevent re-occurrence.
• Act as mentor to staff to develop solutions and resolve complex problems that could significantly impact organization budgets or commitments while resolving complex problems and develops original solutions.

Benefits

• Career development with an international company where you can grow the career you dream of
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager