Regional Quality & Process Improvement Manager

Budd Group•Winston-Salem, NC

2d•Onsite

About The Position

Are you ready to be the architect of a new era at The Budd Group? We are looking for a visionary Regional Quality & Process Improvement Manager to join our team in Winston-Salem. This isn't just about reporting the news; it’s about making the news by driving our organization toward operational excellence. As we elevate this role, you will be the primary driver of change management, using cutting-edge data tools to revolutionize how we deliver quality across our entire footprint.

Requirements

Analytical Mindset: Proven experience in a data-driven environment where you moved beyond reporting to solution-based action.
Tech Savvy: A quick learner of new systems; experience with Virtual Manager, Salesforce, or similar enterprise-quality/task management platforms is a major plus.
Communication & Influence: Exceptional ability to communicate with executives and "stand toe-to-toe" with leadership to drive change.
Emotional Intelligence: A "coach approach" to feedback—approaching operators with curiosity and support rather than judgment to build trust and compliance.
Self-Driven: High level of organization and time management; must be a proactive problem-solver who doesn't wait for direction.
Travel: Ability and willingness to travel (up to 75%) to engage with regional teams and conduct on-site implementations.
Location: Based in Winston-Salem, NC, to maintain proximity to headquarters and executive leadership.

Responsibilities

Analyze and Interpret Data: Monitor data from quality inspections and task validation tools to identify trends in productivity and performance.
Drive Operational Excellence: Translate complex datasets into clear, actionable recommendations for regional leadership teams to improve the bottom line.
Standardize the Playbook: Define, build, and enforce organizational standards and SOPs across decentralized regions to ensure a unified "Budd Group Way."
Implement Technology: Lead the rollout and enterprise-level management of new systems, including the Virtual Manager platform.
Coach and Train: Act as the lead subject matter expert, training regional teams and AVPs on new technologies and operational frameworks with clarity and patience.
Manage Performance: Identify underperforming sites quickly to facilitate root-cause problem solving while simultaneously highlighting and celebrating high-performing "gold star" locations.
Collaborate with Leadership: Work step-by-step with the executive team (AVPs and VPs) to influence structural and cultural changes without needing direct authority.

Benefits

Professional Impact: This is a high-visibility role with the power to influence operational excellence culture for the future of a growing company.
Direct Mentorship: Work closely with seasoned leaders to mold the role and your professional growth.
Innovative Environment: Access to outside consultants and enterprise-level tools to keep your skills at the cutting edge of operational technology.

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