Regional Quality Manager

Central Transport•Fontana, CA

2d•Hybrid

About The Position

The Regional Quality Manager will be responsible for overseeing and improving quality processes across multiple terminals in their assigned region. This dynamic role requires a leader who can effectively manage quality initiatives and influence cross-functional teams to ensure the highest standards of freight handling and transportation.

Requirements

Ability to travel regularly within the region. Travel expected to be up to 75%
Strong knowledge of LTL operations and freight handling processes
5 years of management experience within the transportation or logistics industry
Willingness and flexibility to work multiple shifts

Nice To Haves

Bachelor’s degree in Logistics or Supply Chain Related field preferred but not required

Responsibilities

Develop, implement, and maintain quality processes and procedures across multiple terminals within the assigned region
Introduce and integrate new quality procedures specific to LTL operations
Providing guidance to field leadership on establishing and following best freight handling practices
Foster a culture of continuous improvement and quality excellence in freight handling
Conduct regular site visits to monitor and assess quality performance
Establish and track key performance indicators (KPIs) for safety, quality, delivery, and cost efficiency
Analyze data to identify trends and areas for improvement in freight operations
Implement corrective actions and best practices to enhance overall quality and customer satisfaction
Responsible for dunnage inventory and ensuring proper usage
Troubleshoot quality issues at the customer level