Regional Quality Manager

Precoat MetalsGreenfield, IN
Onsite

About The Position

Are you focused on process quality, continuous improvement, claims management, and training to ensure operations meet or exceed external and internal quality requirements? If you answered yes, then our Regional Quality Manager is the career opportunity for you. Together with the Regional General Manager, Vice President – Manufacturing and Vice President – Quality & Technical Service you'll develop and execute actionable plan and priorities. As the selected RQM, you will ensure that the region is: Adhering to quality control plan, with specific parameters developed pursuant to customer demands Driving compliance with process quality assurance protocols Evaluating & implementing corrective actions Ensuring new technology is successfully implemented & embraced Identifying opportunities to assist customers & provide value-added services Partnering with corporate resource to ensure ISO procedures are being implemented & followed Additionally, you will be Actively participating in trials for region; ensuring "critical-to-quality" factors are addressed prior to run Ensuring corrective action effectiveness & assisting plants with identifying quality improvement initiatives Developing & training plant quality team & technical service staff; ensuring standard work is in place for each position; identifying competency gaps & providing training or resources to correct Directing technical service reps - ensuring claims are handled in timely manner, appropriate corrective actions are implemented, and reps are partnering with plants to resolve problems Evaluating & implementing best practices across region Identifying opportunities for kaizen events and leading and/or overseeing effective implementation Identifying systemic problems in region, specifying projects related to those areas and following up to measure progress Reviewing claims set to be denied to ensure research is completed accurately

Requirements

  • Bachelor’s Degree in Metallurgy and/or Material Sciences.
  • 7-10 years progressive quality management experience in a coil coating setting and/or an equivalent combination of education and experience.
  • Professional demeanor.
  • Communicates well with all levels of management.
  • Ability to quickly learn new tasks.
  • Must be flexible and able to balance priorities.
  • Strong oral and written communication skills.
  • Strong interpersonal/negotiation skills.
  • Good organizational skills.
  • Must be willing to work in a plant environment.
  • Must be able to travel up to 50% with limited notice.

Nice To Haves

  • Master’s in Metallurgy and/or Material Sciences Degree.
  • Blackbelt strongly preferred – will be required within 24 months of assuming the position.

Responsibilities

  • Develop and execute actionable plans and priorities with the Regional General Manager, Vice President – Manufacturing and Vice President – Quality & Technical Service.
  • Ensure the region adheres to the quality control plan, with specific parameters developed pursuant to customer demands.
  • Drive compliance with process quality assurance protocols.
  • Evaluate and implement corrective actions.
  • Ensure new technology is successfully implemented and embraced.
  • Identify opportunities to assist customers and provide value-added services.
  • Partner with corporate resources to ensure ISO procedures are implemented and followed.
  • Actively participate in trials for the region, ensuring "critical-to-quality" factors are addressed prior to run.
  • Ensure corrective action effectiveness and assist plants with identifying quality improvement initiatives.
  • Develop and train plant quality teams and technical service staff, ensuring standard work is in place for each position.
  • Identify competency gaps and provide training or resources to correct them.
  • Direct technical service representatives, ensuring claims are handled in a timely manner, appropriate corrective actions are implemented, and reps are partnering with plants to resolve problems.
  • Evaluate and implement best practices across the region.
  • Identify opportunities for kaizen events and lead and/or oversee effective implementation.
  • Identify systemic problems in the region, specify projects related to those areas, and follow up to measure progress.
  • Review claims set to be denied to ensure research is completed accurately.
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