Regional Quality Manager

GHD Group Pty Ltd • Waterloo, ON

22d • $93,270 - $156,200 • Hybrid

About The Position

GHD has a new and exciting opportunity for a Regional Quality Manager for the US West and Canada West regions to join their Quality team. The Regional Quality Manager operates within an Enterprise-wide Quality Management team and is responsible for delivering Enterprise Quality Management objectives across the Western US & Western Canada regions. Partnering with eco-region operational management and Project Delivery, this role drives the embedment of quality management principles and supports GHD’s journey towards Top Quartile business performance. Utilizing various data sources, the Regional Quality Manager works collaboratively with Project Delivery and other discipline and operational stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement objectives. The role can be based in most GHD offices in the US West Region including Sacramento, Irvine, Roseville, San Diego, Santa Rosa, Phoenix. Our Hybrid Work Model: Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment. In an ever-changing world, it requires creativity and innovation to stay ahead. We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change. See what the power of commitment can do for you! Working with an energetic and high performing team, this position offers a variety of work.

Requirements

• Bachelor of Science (B.Sc.), Bachelor of Engineering (B.Eng.), Bachelor of Arts (B.A.), or equivalent
• Quality Assurance qualification and knowledge of ISO 9001:2015 Quality Management Systems requirements.
• 10 years of experience in a consulting, engineering, or project management environment with proven experience in stakeholder management and improving performance.
• Demonstrated experience in designing, implementing, monitoring, and reporting on QMS initiatives including undertaking quality reviews and audits.
• Working knowledge of project control procedures, SOPs, and regulations.
• Proven relationship building, coaching, networking, and negotiation skills with an ability to influence.
• Experience in change management with a record of effectively managing the implementation and adherence of procedures.
• Experience in developing and delivery of internal reporting, insights, analyzing, and monitoring tools.
• High level analytical skills, sound judgement, and decisiveness in problem solving.

Responsibilities

• Acting as a trusted advisor, fostering a culture of quality and continuous improvement throughout the organization. Seeking opportunities to influence discipline and operational leaders, offering guidance and support in implementing quality practices.
• Identifying opportunities to collaborate with connected business disciplines and operations to strengthen quality culture and further our ambition to becoming a Top Quartile performance organization.
• Partnering with other disciplines such as project delivery, finance, HSE and client services, to integrate quality management practices across all functions.
• Working closely with the Project Delivery function (e.g. PMO) to enhance understanding and in partnership with PMO and operations, conduct investigations into trends and findings from themed and project audits and recommend solutions for improvement.
• Leading enterprise and regional quality initiatives, working closely with cross-functional teams to drive improvements and achieve quality objectives, promoting a culture of quality excellence and accountability.
• Leading and coordinating local efforts to assist the maintenance of GHD’s ISO 9001 certification.
• Presenting reports on Quality performance and continual improvement at the regional level.
• Travel within US and Canada, as required (approximately 5-10% of the time)

Benefits

• We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life.
• We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior